Fix Auto Maple Valley

4.9 (1,803reviews)
97%
23765 SE 264th St,  Maple Valley,  WA  98038
Bot
Shop AssistantSparkles

In operation 38 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,803)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job was completed. Communication was excellent and staff were cheery and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did a great job repairing my vehicle. Great communication. Would recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Even though the repair of the driver’s door was fine, there were two issues that the adjuster could have made our experience better. Poor communication from adjuster. No accountability of caring for a customer’s car. Took my car in for a door repair and they returned it with a damaged bumper. Instead of taking photos in front of the customer before they leave, photos were taken after customer left. The Adjustor walked over the damages and lead us to believe a portion of damage was going to be fixed. She didn’t communicate that it wasn’t going to be fixed. In the end, Nikki wouldn’t talk to me or see me after the repair. Instead a different person talked to me. Rude and unapologetic. I would never recommend anyone to your shop . I have also notified State Farms not to put your shop on their preferred list of shops. They could have handled things better than they did with my situation that could have made me satisfied. They started off being defensive with me and my husband. Even the next day when I wanted to talk to Nikki in person. She refused to see me or offer any solutions. Instead the manager came out to defend themselves immediately. My photo of my bumper on the day of pick up looked worse than the day after. The manager took a photo of the car bumper day after I complained to give to insurance company to prove they didn’t cause the accident. Two photos that didn’t look the same. No I am not satisfied. I am told the shop will not take responsibility. I am forced to report the shop to the Better Business Bureau. I will be posting reviews everywhere online about the shop.

My Experience

So fast fix and very good job thank you very may be I will back’

My Experience

My Experience

My Experience

Very nice staff. Good communication

Likely to Recommend

Repair Quality

Great communication. Very nice staff

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful, courteous, and professional. I was updated as the repair was being completed and they were able to finish the repair one day early!

Likely to Recommend

Repair Quality

Very professional and informative. Repairs were done within the timeframe given.

Customer Service

Likely to Recommend

Good job all round.

Repair Quality

Looks like it never happened.

Customer Service

friendly,effecient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Experience in general, without hesitation the Fix Auto Maple Valley is highly appreciated and greatly recommended. Help in paperwork processess was done by Mandy herself are painless she’ve done it all:)

Repair Quality

I was attended in a professional manner.

Customer Service

Happy and greeted like I belong.

Returned Clean