Fix Auto Maple Valley
In operation 38 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am impressed with the quality service I received. From the very first phone call to schedule my car to come in down to the very end of picking up my car. Everything was seamless and very convenient. My kids are talking about the dogs that were there and the cool christmas decor. Thank you to everyone involved with my car. I am very appreciative of the quality work and ease of getting the rental car and returning it. My car looks great!
Likely to Recommend - 5.0/5.0 -
I highly recommend this shop.
Repair Quality - 5.0/5.0 -
I love this shop. They are very nice and detailed. They gave updates everyday and kept me informed. I was excited to get my car back earlier than estimated. The work completed on my bumper was quality work. I can't even tell anything was damaged.
Customer Service - 5.0/5.0 -
Customer service was above and beyond. Everyone is extremely nice and I love and appreciate the daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process for my truck went very well and I was pleased with the work they did. Their communication with me was good and they worked seamlessly with the insurance and rental car companies.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the great repair. Updates were a nice touch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, courteous and kind Will gladly recommend AFMV Thank you John
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’ve had issues with communication and being lied to. While I appreciate everything that was done to get me my vehicle back as quickly as possible I think there’s a huge communication problem there. The stress and anxiety I experienced could have been completely taken care of with updates that actually told me something other than “you’ll have your car by the end of the week” or “I’ll call you tomorrow with and update.” Both statements proved to be inaccurate as the “end of the week” in question was the week BEFORE my car was done and the calls for updates never came which prompted me to call back time and time again. It got to the point that I had to record the phone calls between Megan and I simply to get a straight answer. And in the end she lied to my face prompting me to read her the transcript of the recorded call. I had a lengthy conversation with her and Nikki the day I came to pick up my car about the miscommunication and how I’d rather hear I don’t know than something just to get me off the phone. As for my car, I took it in to get an oil change and was told I had some skid plate screws missing. I guess I can’t expect my car to be fixed 100% AND done quickly. I hope that’s all that’s missing. But to be honest, with the communication issues and things I wasn’t told about until I picked up my car, I don’t have much faith.
My Experience - 5.0/5.0 -
You kept us informed daily which was great & we got car back 2 days early👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service. Got car back 2 days earlier 👍 looks great🤗
Customer Service - 5.0/5.0 -
Would definitely use again if needed
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have very good or I should say excellent excellent customer service
Customer Service - 5.0/5.0 -
Like I said previously, excellent customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve never had to have a car repaired before and was a little worried going into this. Fix Auto Maple Valley made it an easy and smooth experience, from updates to getting into my rental, they handled it all and communicated well. Loved the hometown atmosphere of the office and people who worked there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nikki was very informative and kept me up to date on what was going on with my car and they were able to even finish my car a week earlier than the original estImage.
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
It looks like brand new and was done a whole week earlier than original estimate!
Customer Service - 5.0/5.0 -
Nikki kept me updated every step of the way.