Fix Auto Maple Valley

4.8 (1,841reviews)
97%
23765 SE 264th St,  Maple Valley,  WA  98038
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Shop AssistantSparkles

In operation 38 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,841)

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Repair Quality

1000% Happy with the service Fix Auto provided me to fix my Toyota truck! I will recommend them to anyone! Thank you Fix for doing a great job!!

Customer Service

1000% Happy with the service Fix Auto provided me to fix my Toyota truck! I will recommend them to anyone! Thank you Fix for doing a great job!!

Returned Clean

My Experience

Your work was excellent!!! Kept me updated and you had my car ready before when it was promised. Thank you so much!

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Excellent service and communication

Customer Service

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My Experience

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My Experience

My truck was finished quickly with no problems. Everyone was really quick to respond and give updates

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My Experience

Likely to Recommend

Repair Quality

Had a tight schedule. They said they would get it done by a specific time. They delivered on time and it looks great!

Customer Service

Friendly and professional.

Returned Clean

My Experience

Nikki was fantastic. She was in communication with me, just like she said she would, about the status of my car.

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Repair Quality

Nikki was amazing throughout the whole process! I was honestly so distraught having to go through this, but she made everything so much easier and kept me updated the whole time. Everyone at the shop was so friendly and professional, and I especially want to thank the people who worked on fixing my car — they did an amazing job. My car looks and drives exactly like it did before the accident — you’d never even know anything happened. I’m so happy with how everything turned out and would definitely recommend this shop to anyone who needs repairs.

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Likely to Recommend

Repair Quality

My car looks great and the staff was helpful throughout the whole process. However, when I came to get my car, the trailer hitch bike rack was not fully put back on, and I didn't realize it until I was almost home and felt it bang side to side as I went over a speed bumb. Obviously that could have been very bad if it had come off anywhere along my 30 minute drive home and I am very grateful it did not.

Customer Service

Returned Clean

My Experience

I recently got into a small fender bender and had my car repaired at Fix Auto Maple Valley. They did a fantastic job — my car looks good as new! The team provided excellent customer service, kept me updated throughout the process, and completed the work quickly. I really appreciate the professionalism and communication. Thank you, Fix Auto Team!

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My Experience

Fantastic body work. They set up everything for us to make this repair fast and easy. The repairs look great. They originally stated the repairs would take up to 18 days to complete but they finished in 7 days ( and that included a weekend).

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Due poor quality workmanship on the repair

Repair Quality

Vehicle was not restored to original state. Parts were not properly installed. Tail light was pushed in and new part was put in without fixing the frame being pushed in. Light is not properly aligned. Same with the bumper. New bracket was put in on the driver side. Old bracket left in on the passenger side. The 2 brackets obviously are not the same because the bumper is not leveled or aligned properly. The after market bumper doesn’t match OEM part. Plastic part is not formed properly.

Customer Service

I was informed of the progress every day.

Returned Clean

My Experience

I appreciated the updates on when my car would be done. However, when I picked my car up I expected someone to talk to me about what they did and inspect and do a walk around with me. When I got in my car is spelled so strong of grease. The drivers door was sticky like something got spilled. The paper was still down on the mat. The windshield and drivers window was smeared like they tried to wipe something off. I came home and completely cleaned my car trying to get rid of the smell and it’s still there. I usually take my car to another auto body place and never had this experience. Im also not impressed with how the paint looks on back bumper. I chose to go here for convenience with my insurance but I will stick to my regular place in the future.

My Experience

The entire process was stress free, I loved the constant updates about my vehicle and how friendly everyone was. My car looks phenomenal! I’m so happy to have it back! Thank you so much!

Likely to Recommend

Repair Quality

Great communication throughout.

Customer Service

Returned Clean