Fix Auto Maple Valley
In operation 38 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great; especially Nikki
Customer Service - 5.0/5.0 -
Again, Nikki was really helpful and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nikki Anderson made my truck repair a seamless experience. she kept me informed during the whole process. truck looks brand new.
Customer Service - 5.0/5.0 -
excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Second time customer. Satisfied both times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service thru out the whole process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and got done fast!!
Customer Service - 5.0/5.0 -
Great job! And got it done fast!!
Returned Clean
My Experience - 5.0/5.0 -
So far seems good.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You have sent me multiple requests for in pit. I’ve responded to at least 2. Stop sending me additional messages.
Customer Service - 4.5/5.0 -
Used my anti-freeze without asking. Car had debris on it. I had to ask for it to be cleaned.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and the staff was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nikki and Mandy are two of the best repair agents I have worked with. They were friendly, responsive, and detailed. They answered all my questions, handled a sticky situation created by the insurance company, and the shop got my vehicle turned around quicker than anticipated. I couldn't be happier with the Fix Auto Maple Valley team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Niki made the repair of my truck seamless.i would highly recomebd Fix Auto. 10 stars for Niki.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are most satisfied and thankful for our car back and prompt!
Customer Service - 5.0/5.0 -
Nikki and the other young lady were most helpful and pleasant and patient! We need more of that today !!
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. They set up the rental car to pick up on site and returned there as well. Fix my vehicle in a timely manner. Looks great. Will go back if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service from Mandy on front desk to Nikki handling the claim and Mike coming out to the car before I left was excellent! They handled everything from start to finish without a hitch! I am very pleased and will tell others to use this company . Thank you
Likely to Recommend - 5.0/5.0 -
Word of mouth is powerful! I will definitely recommend Fix Auto to all my friends and family!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
from start to finish the customer service well exceeded my expectations! From Mandy answering the phone to Niki walking me through the process and to Mike checking with me before I drove off!
Returned Clean
Likely to Recommend - 4.5/5.0 -
If they live in the Covington area, I would recommend for sure.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It looks amazing and it was done ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a minor item that was forgotten in the initial repair. When I discovered it, Fix took full responsibility and corrected it promptly and at a time the was most convenient to me. Fix Collision is reliable and principled
Customer Service - 5.0/5.0 -
The customer-facing employees were all very friendly and considerate