Fix Auto Monticello

4.8 (164reviews)

97%

(763) 271-8500

4071 Chelsea Rd Ste B, Monticello, MN 55362

97%

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4071 Chelsea Rd Ste B
Monticello, MN 55362

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About Fix Auto Monticello

See Photos

4071 Chelsea Rd Ste B
Monticello, MN 55362

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 47 years, 24 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com//Monticello

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (164)

Sort By:
Newest
Rating

133 Customers Rated

5 Stars

73.8% Complete

(121)
4 Stars

4.9% Complete

(8)
3 Stars

1.2% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that their vehicles were completed ahead of schedule, with frequent text and call updates keeping them informed throughout the process. The professionalism and friendliness of the staff are repeatedly commended, with customers noting a stress-free experience even after difficult accidents. Repair quality is frequently described as exceptional, with vehicles returned looking brand new and often cleaned inside and out. Several customers mention they would strongly recommend the shop and plan to return. A few customers noted areas for improvement, including occasional lapses in follow-through on promised callbacks, minor post-repair issues such as misaligned parts or interior cleaning residue, and clearer communication around out-of-pocket costs - all reflecting direct customer observations.

Select to learn more

Service Quality
Timeliness
Communication

"Top Notch Customer Service. Excellent communication and workmanship."

"Best service I have ever received from a company as FixAuto shop they explained everything so you understand ..." Read more

"... was VERY pleased with their work. More importantly, their level of communication was excellent! They give you a prediction of when the work will ..." Read more

"... vehicle was dropped off until the time it was completed everything went extremely smooth. The text updates were a fabulous feature to keep me informed on progress. Your communication ..." Read more

"my driver door alignment is off the door does not shut right, and there was damage to the interior door panel ..." Read more

"It was ready a week earlier than anticipated"

"... ever thought possible after getting in a car wreck! Dropped the car off and fixed within two weeks without hassle. Cant complain one bit!" Read more

"My car was finished early!"

"They were very prompt and actually got it back way faster than I thought I would."

"Completed repairs a day before scheduled. Pleased with the over all job. Thank you!"

"I was kept on top of the repair and insurance process perfectly! Never having been in this accident situation before ..." Read more

"I did not find the need to call the shop at all, the timely texts were great!"

"Everyone was very professional with handling my vehicle. All the updates helped knowing where timing of completion was to be done. Thanks again."

"... seemed great from start to finish! They were all very easy to communicate with and answer any questions I had. They were great at giving me updates throughout ..." Read more

"Appreciate the text messages"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Top Notch Customer Service. Excellent communication and workmanship."

"Best service I have ever received from a company as FixAuto shop they explained everything so you understand ..." Read more

"... was VERY pleased with their work. More importantly, their level of communication was excellent! They give you a prediction of when the work will ..." Read more

"my driver door alignment is off the door does not shut right, and there was damage to the interior door panel ..." Read more

"It was ready a week earlier than anticipated"

"... ever thought possible after getting in a car wreck! Dropped the car off and fixed within two weeks without hassle. Cant complain one bit!" Read more

"My car was finished early!"

"They were very prompt and actually got it back way faster than I thought I would."

"Completed repairs a day before scheduled. Pleased with the over all job. Thank you!"

"I was kept on top of the repair and insurance process perfectly! Never having been in this accident situation before ..." Read more

"I did not find the need to call the shop at all, the timely texts were great!"

"Everyone was very professional with handling my vehicle. All the updates helped knowing where timing of completion was to be done. Thanks again."

"... seemed great from start to finish! They were all very easy to communicate with and answer any questions I had. They were great at giving me updates throughout ..." Read more

"Appreciate the text messages"

Jacquelynn (Chevrolet owner) reviewed 8/10/26

Everyone was very nice even when I was upset because I wished I didn't need to get a dent fixed!

Dave (Ford owner) reviewed 8/10/26

Richard (Lexus owner) reviewed 8/10/26

Gloria (GMC owner) reviewed 8/10/26

From setting up initial appointment to the estimate to completion and pick up we felt that we had great customer service. Nice and efficient employees .

Timothy (Ford owner) reviewed 8/7/26

Excellent to work with

John (Honda owner) reviewed 8/7/26

Very nice and helpful team.

Donna (Honda owner) reviewed 8/6/26

Good work

Mohamad (Toyota owner) reviewed 8/6/26

The service was so amazing and I can't put it in words

Overall service was beyond my satisfaction

Bradley (Buick owner) reviewed 8/6/26

Great service, and timely repairs! Great quality work!

Debra (Jeep owner) reviewed 8/5/26

Employees at Fix Auto are kind and dedicated. Not only did they make my Jeep look new again, they also cleaned the interior. Thank you so much for everything.

My Jeep almost looks like new again! Thank you for cleaning the inside also!

Scott (RAM owner) reviewed 8/5/26

Just got it back Mon so far so good

Bart (Buick owner) reviewed 8/3/26

Good work, lines are straight. Color seems to match. (I know red and various shades is the hardest color to match) . The convenience of having Enterprise next door made for an exceptional transition.

Very friendly. Recieved text messages throughout the entire process.

Debbie (Toyota owner) reviewed 8/3/26

Great service. I needed a ride to and from and you were glad to help me with that. The repair looks great and my car was so clean inside and out that was greatly appreciated. Everyone was so nice and made the whole thing a good experience.

Deanne & Douglas (Chevrolet owner) reviewed 7/30/26

David (Jeep owner) reviewed 7/30/26

That you for the fine service And fast service

Very likely

Best service I have ever received from a company as FixAuto shop they explained everything so you understand Did a great job on my car A big THANK YOU

Very good customer service from start to finish

Jason (Ford owner) reviewed 7/30/26

Taylor (Chevrolet owner) reviewed 7/27/26

Kept me informed the entire process.

Barbara (Toyota owner) reviewed 7/24/26

Jennifer (Ford owner) reviewed 7/23/26

Darren (Jeep owner) reviewed 7/22/26

Never been here before until now, 1st Class Body shop that’s well organized and gets the job done right!

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view more shops in: Monticello | 55362

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Fix Auto Monticello

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto Monticello

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Schedule an estimate appointment

Reviews (164)

133 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?