Fix Auto North Park

4.6 (368reviews)
92%
3675 El Cajon Blvd,  San Diego,  CA  92105
Bot
Shop AssistantSparkles

In operation 16 years, 5 years at this location.

At Fix Auto USA, we're here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto USA, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you soon.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (368)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was told that my vehicle was completed and ready for pick up by 4:30pm 04/11/2025 and since this was told to the insurance company, they weren’t gonna cover a car rental anymore, so I decided to go pick it up and find time in my busy schedule to do so. Upon arriving I noticed on the right side of the windshield, where the fender was removed, the plastic that was put there was ripped and just slapped on there without any cement or anything looked like a half assed job and I have pictures. When I mentioned it, they told me that they were gonna order it and I could come and drop by next week which it’s already absolutely unacceptable because the car is supposed to be complete and it wasn’t so now I have to make time for my schedule to come back and get something installed that was already supposed to be done. While driving, I noticed the windshield washer fluid is not coming out so I assume that the Reservoir was emptied and not refilled so I went to buy new fluid and after filling it up it didn’t work at all, no fluid came out. Upon closer inspection I noticed the coolant reservoir looked empty. When I put the flashlight to it I noticed that it is under the lowest position to be filled which could cause internal damage to the engine. I know for a fact that my washer fluid and that my coolant was full because I inspected that vehicle before I dropped it off. Now you tell me if this is an acceptable business practice, telling a customer that their vehicle is ready for pick up when it clearly isn’t.

My Experience

Great work. I will recommend you to anyone!

Likely to Recommend

Excellent in all aspects

Repair Quality

Great work, great service. I fully recommend this shop!!

Customer Service

Returned Clean

My Experience

Excellent customer service. My estimator, David Luna was thorough and knowledgeable.

My Experience

David, help me and my daughter out with my car.He was very communicative with details to be done on my car and when it was going to be ready. This shop is a 5 star ⭐️. All employees r nice and not rude . Thanks David

Likely to Recommend

Repair Quality

David Luna did an amazing job! He let my daughter and I know what was going on with her car. This shop has amazing people and great customer service. Recommend to all 10/10!!

Customer Service

David communication was at point. 10/10. I even received text messages about the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car came back with two huge scratches on each side that were not previously there. Submitting to Geico.

Customer Service

My Experience

Very professionally fixed

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service with a smile!

Likely to Recommend

Repair Quality

Everyone was so polite and friendly. It was a great experience.

Customer Service

I believe the person who is helping me was named David. He was awesome

My Experience

Hector and David provided great customer service. We are very satisfied with the work that was done on our car. I would highly recommend the shop to friends and family. As well as being a returning customer for any future repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hector was absolutely wonderful very professional and kind. Thank you for quick repairs. Perfect brand new bumper.

Likely to Recommend

Really

Repair Quality

Hector was caring and informative . Thank you for your service very professional.

Customer Service

Great

Likely to Recommend

They had great service and produced excellent product. So it's a ten out of ten for me.I'll definitely be recommending them.

Repair Quality

They did an excellent job on my bumper. You can't even tell that it was changed from the original stock bumper and replaced. This repair looks so good.

Customer Service

The team was very communicative through every step of the way they were very helpful and reassuring, and uh made sure I felt like they cared.

Returned Clean

My Experience

My Experience

the customer service was exceptional, they kept me informed of the progress of the repair and went beyond expectations in delivering the quality of their work

Likely to Recommend

Repair Quality

great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Dave did a fabulous job

Customer Service

My Experience

Hector was truly amazing during this process. He kept it stress free and kept me updated with every detail. I work in the hospitality industry where great customer service is everything. It’s really hard to find staff members that go above and beyond. Hector is a true gem.

Likely to Recommend

Repair Quality

Experience was stress free and professional.

Customer Service

Hector was great.