Fix Auto North Park

4.6 (365reviews)
92%
3675 El Cajon Blvd,  San Diego,  CA  92105
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Shop AssistantSparkles

In operation 16 years, 5 years at this location.

At Fix Auto USA, we're here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto USA, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you soon.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

My Experience

Todos muy amables. gracias!

Likely to Recommend

Repair Quality

Employees very accommodating. Spent time explaining in detail all repairs necessary, plus charge for each and also showing them to me on the vehicle. Provided frequent updates. Repairs completed timely. Was given a true estimate—no surprises when repairs completed.

Customer Service

Returned Clean

My Experience

El bumper tienes un color diferente 😔

Likely to Recommend

Repair Quality

Follow up and communication is awful. I picked up my car on January 20th and the mirror they replaced is broken. The tech told me they purchased a used mirror because it was all they could find last minute and they installed it on my car and it doesn’t work. I brought it back immediately. I have had to call numerous times to follow up on when they are going to repair this And I never get a return call. I was supposed to hear something last Thursday, which was the 30th and I’m still waiting on a phone call. I feel like they ran out of time on the rental and didn’t want to pay for extra days so they put me back in my car with a broken mirror. I have called numerous times with no results.

Customer Service

Terrible follow up. Every day they say they’re gonna call me they never do. I usually give it an extra day or so before I call them and it’s the same thing. Oh let me call and follow up with whoever and then they never called back.

My Experience

FIX AUTO NORTHPARK was amazing. They kept me updated, respectful, communicative, & very understanding. Mostly they got the job done very fast, which I very much appreciate. They are AMAZING & willing to continue to work with them in the future. Hands down FIX AUTO NORTHPARK is a 100/100. I’m very satisfied with the work they did on my vehicle & I have a life time warranty on it. Love love love it. Thank you FIX AUTO NORTHPARK!!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were very organized and fix things to my expectation. They even fixed something last minute I wanted. Amazing customer service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff were friendly, knowledgeable, and efficient. A smooth and seemless experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fix Auto personnel were very kind and responsive. The repair work done on my car was fantastic. Definitely would recommend this shop.

Customer Service

Personnel were very responsive and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a really good job, quickly and kept me informed every step of the way. The guys were all really nice too.

Likely to Recommend

And I already have recommended you.

Repair Quality

They did an amazing job fixing the damage and kept me informed every step of the way. They were fast and hit their expected completion date and stayed within reason on the estimates and completed job cost. Very professional and friendly employees

Customer Service

Everyone was very professional and friendly and helpful we out the entire process

Returned Clean

My Experience

Appreciate constant text updates, completed on time and repairs were perfect. Thank you Marco and team.

My Experience

Thanks for matching the color and buffing the hood scratch!

My Experience

Me and my wife and my daughter couldn’t believe the extra effort to clean the car inside and the paint job and everything looked so good, Great place

Likely to Recommend

Repair Quality

Job well done. My Mazda looked better than before. Good job

Customer Service

Pretty good. Doing their best . Polite and respectful. No complaints.

My Experience

Likely to Recommend

Repair Quality

Everything was fix. Thank you. Very good communication.

Customer Service

Very nice and quickly to respond.

My Experience

Likely to Recommend

Great overall experience

Repair Quality

Really good job on the repair!

Customer Service

Very responsive