Fix Auto Northridge

5.0 (1,904reviews)
99%
19041 Parthenia Street,  Northridge,  CA  91324
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Shop AssistantSparkles

In operation 7 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/Northridge

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,904)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and excellent communication. Many highlight that vehicles were returned looking brand new, with several noting complimentary car washes and detailing as a pleasant bonus. Repair work is frequently described as flawless, precise, and exceeding expectations, including specialized Tesla-certified repairs. Timely completion is a standout strength, with numerous customers noting their vehicles were ready ahead of schedule. Regular text and phone updates throughout the repair process are widely appreciated, making the experience stress-free. A few customers noted minor issues such as a noise from a window, belt molding concerns, a paint smell inside the vehicle, and a sunroof that initially would not open, though these were raised directly by customers and addressed promptly by the team.
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"... efficient. The repairs were completed on time, and the quality of the work exceeded my expectations—my car looks as good as new. The staff made the entire ..." Read more
"... quickly, days before the estimated date of completion. The repair look flawless and they even gave the car a wash before pick up. When I mentioned that I was walking ..." Read more
"Personally, my experience was great with Fix Auto. Excellent customer service, high-quality repairs, and timely completion. I would highly recommend them to anyone ..." Read more
"... excellent. I didnt expect to get my Tesla back so soon. The repair to the bumper and part of the fender is spotless. My damaged wheel looked brand new. I pray I wont ..." Read more
"... happier with the work they did on my Tesla Model Y. Super fast turnaround, zero hassle, and flawless repair quality. These guys really know what theyre doing — I would ..." Read more
"My car was ready before the schedule time."
"A week early!"
"One week early! That's like 50% better than quoted!"
"I was happy to have my car back early than promised."
"My vehicle was ready well before the estimated date of completion. Very pleased with their promptness."
"Service was excellent from beginning to end. The communication was clear and constant. We will be recommending you to everyone we know ..." Read more
"... absolutely kept me informed every step of the way. Their communication was clear, consistent, and proactive, which made the entire experience easy and stress-free. ..." Read more
"Almost daily. Such great communication"
"I received emails and text messages letting me know where they were in the process every step of the ..." Read more
"Great customer service, great communication throughout the entire repair process and the body and paint job was outstanding."

My Experience

Above and beyond on the repair, great communication

Likely to Recommend

Repair Quality

I was really satisfied with all the repairs. You guys did an awesome job! Everything was seamless from the customer service to when everything was completed.

Customer Service

Greg was really awesome to talk to. He answered all of my questions and went above and beyond to make sure my car was back to tip top shape again.

Likely to Recommend

Repair Quality

Thank you for your professionalism

Customer Service

Service oriented towards the clients

My Experience

They took the time to listen, assess and investigate any and all of my concerns regarding my vehicle.

My Experience

Great customer service and communication. Thank you for your help.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the Amazing work on my car. And thank you Alejandro for such great customer service. You made me feel taken care of. Gracias!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Alex went over and beyond by explaining the timeline and expectations. Best customer service and body work on my vehicle, so satisfied.

My Experience

Everything was great. I received updates about the progress of my car. And everyone was awesome.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Professional customer service. Exceeding my expectations with the repair timeline.

Customer Service

Very professional and Courteous customer service .

My Experience

Thank you to everyone there for a job well done! Fast professional service is a rare thing in this world today and you all did a wonderful job on my car. A special thanks to Greg for his courteous and professional service. Will definitely be back if any service is needed in the future and will recommend you guys to anyone who is need of help.

Likely to Recommend

Will recommend for sure

Repair Quality

Great service and fast work.

Customer Service

Greg was awesome!

Returned Clean

Likely to Recommend

Repair Quality

They rubbed the paint out that caused the damage but that was all they rubbed out. For the price that I payed over a thousand doll dollars I feel the other minor scratches on the surface should have been removed as well. I appreciate the fact that I didn’t get billed for storage for the three weeks it sat finished in there lot. The staff was very courteous and served me well. I appreciate that.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Greg took great care of me. I was in a time-critical situation with a Cybertruck that needed a bumper and a couple parts replaced. He squeezed me in and got it turned around fast. The work was solid, communication was straightforward, and the price was fair for what was done. Not every shop can handle a Cybertruck, so I appreciated that it was done right without any hassle. Greg deserves recognition. He made a stressful situation easy.

My Experience

Alex and the team were extremely helpful with updates and visibility into what was happening for repairs. They even went the extra mile to take care of an unrelated issue on my initial claim just because they noticed that it was something wrong that they could easily fix (front and passenger seat backing glue made back panels loose). Would highly recommend to others needing a great body shop.

Likely to Recommend

Repair Quality

Alex and the team were great and responsive through the whole process. They even noticed a non related issue to my insurance claim and fixed it. Would highly recommend!

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean