Fix Auto Palo Alto
In operation 47 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/palo-alto.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Grear
Customer Service - 5.0/5.0 -
They’re very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on the car. Really well done and team kept me informed of progress.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent repairs, wonderful assistance by professionals et excellent polite and helpful assistance from early estimate to picking up the car
Likely to Recommend - 5.0/5.0 -
I would definitely recommend to friends.
Repair Quality - 5.0/5.0 -
Very satisfied. Looks brand new.
Customer Service - 5.0/5.0 -
Professional. On time. No time wasted. Update as promised. Will definitely recommend to others.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Good jab
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
excellent service + friendly/helpful employees. highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
They did not really explain what need to be repaired and did not go over well what was repaired. The added item was told over the phone rushly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you to Tony, Daniel and Javier for an excellent experience. My car looks great, the communication was excellent and the work was done on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely happy about Fix Auto Palo Alto’s service. They finished it timely, and everything worked out well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made me feel good while my tesla car was taken care by the shop.
Customer Service - 5.0/5.0 -
The team provided prompt, professional service throughout the process
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
They were a week late with no explanation. They just hung onto my car for days just to ensure their work flow? And one of the workers left a bag of rotting? Orange peels in my car along with a grocery bag from a place i never shop. ( it was not mine). The smell is still there a week later. Who was using my car for their personal shopping?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fix Auto did a fantastic job to the accident damage of my electric bz Toyota. The car drives and feels brand new and you can’t see any evidence of the accident. I am more than happy with the job they did. The staff were all professional, courteous and kept me updated on the status of the repair process. I highly recommend this auto repair company.