Fix Auto Palo Alto
In operation 47 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/palo-alto.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The whole process of dropping off my car, getting the rental went very smoothly. Everyone was very professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really satisfied with the work they did and I like that. They really listen to their customers and understand and appreciate their return customers. This is why I will keep going back to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0 -
Quality and reliability are my main criteria and for this reason Fix Auto in Palo Alto is on my high list of providers
Repair Quality - 5.0/5.0 -
Superb service and very reliable!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car after repairs still has a whining sound while driving. Unclear if repair removed NVH dampening pads. Will be reaching out to inquire.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Looks like they did a great job on the repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Need to bring the car back after repair for the parking assistant issue.
Customer Service - 4.5/5.0 -
Good quality services.
My Experience - 5.0/5.0 -
Great job! Thanks so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and efficient check-in and out processes. Good communications throughout. The repairs themselves looked great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Overall service is great. Had to request minor adjustments after the repair is done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I met was professional, helpful and competent. My car was completed on time when I was a way on vacation which allowed me to avoid needing a rental car and communication was excellent every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went and the work performed was great. The only areas where there is a room for improvement was initial correspondence and a bit of flexibility with pickup options.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am pleased
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you 💯