Fix Auto Palo Alto

4.8 (2,919reviews)
96%
1880 West Bayshore Rd,  Palo Alto,  CA  94303
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Shop AssistantSparkles

In operation 47 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/palo-alto.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Tesla

Reviews (2,919)

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They are very effijcient jpeople to work with.

Repair Quality

The car looks like new.

Customer Service

They were very easy to work with and kept to the scedule they gave me. The work was vey nice.

My Experience

Appreciate the good communication during the service and the final appearance of the car.

Likely to Recommend

Repair Quality

very good service

Customer Service

Returned Clean

Likely to Recommend

Have previously had really good experiences here. This was an outlier.

Repair Quality

Work done was great. Missed a spot that necessitates another appointment

Customer Service

Professional workmanship, completed in 3 days instead of the 10 days I was told, Missed an area. Was told I'd hear back within a week. 3 weeks later I had to call to find out next steps

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Customer Service

Beautiful job I am very happy and would never go Anywhere else

My Experience

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Customer Service

The repair service itself was good, and I appreciate the quality of the work. However, I was surprised to find that the final invoice was approximately twice the initial estimate. I had expected to be informed in advance of any significant changes to the cost, but this was not communicated. I only became aware of the difference at the time of pickup.

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Customer Service

Good serivce

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Repair Quality

My car looked like it did not have an accident.

Customer Service

My automobile was repaired and I'm completely satisfied with the service. I'm impress that my car was cleaned inside and outside. The car is so shiny.

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Repair Quality

These guys are awesome, and the job they do is great

Customer Service

Ballers

Returned Clean

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Repair Quality

Customer Service

Like new !

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Car looks really good after all the repairs

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I already recommended to my family and friends.

Repair Quality

Really nice work color match the entire Car no issues.

Customer Service

Really nice work no complaints very satisfied.

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Customer Service

Returned Clean

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Customer Service

Excellent service

My Experience

Excelente

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Customer Service

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I’m sure.

Repair Quality

On time.

Customer Service

Every thing was good.