Fix Auto Paramount
In operation 27 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/paramount.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Loved having my car back faster than projected.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Highly unlikely due to the sole customer service of Stephanie. As a office manager, she was not professional in the detail of handling communication and keeping me informed
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
I had a dissatisfaction with the office manager Stephanie from the Bellflower location. I checked my cell phone to make sure what they had on recprd was correct when I dropped off my vehicle on tues. I was told my car would be available thurs before july 3rd and that I would get an automated text message on wed and friday of the week. No text messages were received. Then on Monday I received a phone call from Stephanie that the car is on time and projected to be finished on thurs. At that time I told Stephanie that I did not receive the text messages and that I need to be notified another way. She said she would take care of it. On thurs I called at 12pm to see the status of the car, Stephanie answered and said it would be delayed due to auto body staff member being off due to circumstances. Now the vehicle had to stay there until July 4th weekend until the following mon/tues. So my vehicle was there for almost 2 weeks. I was frustrated with how things were handled definitely.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with the work. My car looks like new from the front and was kindly washed and polished
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The work to have been reworked was performed to a high level of quality. However, when I picked up my vehicle I found additional problems that were not present when dropped off.
Customer Service - 3.5/5.0 -
I would have preferred to have some one call to keep me updated on the status. Turned out that I had to keep calling to find out what would happen next.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Initial appearance shows no sign of the original damage ifnflicted on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks so much better than it was previously to the accident. They took a great deal of care with the repairs; very professional team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were great, quality work on my car and overall great service.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Kept me Informed?
Yes