Fix Auto Poway
In operation 15 years.
An auto accident can be a big disruption in your daily routine. At Fix Auto Poway we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. For FREE PICKUP and DELIVERY or a MOBILE ESTIMATE, please call the office at 858-842-3075.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The one improvement would be more accurate text messages. I got a text on Thursday saying my car would be done in 6 days. It was completed the next day.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When we picked up the vehicle it smelled like cigarettes inside. We don't smoke and have never had anyone smoke in the vehicle. We called to complain and spoke with Ribett who didn't seem very concerned.
Likely to Recommend - 3.0/5.0 -
The work seemed adequate. However I expect better customer service.
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
The receptionist was very helpful. However we spoke to Robert who didn't ask what are name was. Just suggested we bring back the vehicle and see if they could do anything about the smell.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for your fantastic work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great, thanks for being so expeditious about fixing it! Everyone I spoke with was very professional and kind. I wish you all the best in the New Year! Oh and next year, New Years Eve should be a paid holiday for all the employees...just sayin.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work, paint match spot on....best body shop I have been too.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My representative Elizabeth was AMAZING. The only complaint I have is Stephanie, who was at the desk was rude and short to me when I came to pick up my car. She was even a little snide and sarcastic when I explained to her I was not aware that our check had to be under the primary insured's name. She even said (and I quote) that I was
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The passenger side rear door(repaired) not line up to front door.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The car was not completed fixed at the first time. The driver side rear door (repaired) looks not like the passenger side (factory original). I asked your technician to fix it. It costs one day.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Fast and professional work