Fix Auto Rancho Cucamonga

5.0 (712reviews)
99%
10833 EDISON COURT,  Rancho Cucamonga,  CA  91730
Bot
Shop AssistantSparkles

In operation 34 years.

With 20 years of experience, we work to ensure that your car is repaired as good as new! Give us a call for FREE estimates. We also work with any insurance company that has you covered. For A Beautiful Body!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (712)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Keep up the good work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Luis was very helpful and always in the best interest to provide any kind of assistance. Happy with the service provided

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Even though I signed the final bill and approval, I was not notified of the increase that far exceeded the initial estimate. Derrik

Likely to Recommend

Repair Quality

Very satisfied with the job done. What I did not like was that when I signed off on the completed job, I signed that I was apprised of the double amount in cost of the job when in fact I was NEVER made aware of it 'til pickup.

Customer Service

See previous comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So sorry enough there was a $1000 deductible and I understand that’s part of my insurance. It has nothing to do with fix auto, but for paying that much money I would assume that the job would be done the first time. from the very beginning, I told them that my tailgate got stolen and that’s why we’re getting it fixed and then the job said it was gonna be done by Friday. Friday came around and no one answered so I was like OK it might be done for the next week Monday comes around no one answers until I reach out again on Tuesday. I’m like hey what’s up with the truck and they’re like oh yeah we’re almost done. I pick it up Tuesday after and I noticed that the key doesn’t work, but I felt rushed getting out because they were already trying to do the estimate for a different car customer. so when I got home, I tested it. I tried to lock it and it wouldn’t lock. They forgot to change the keyhole and so I reached back to them and they said oh my bad tomorrow and no one was available until Thursday and for someone who already got the tailgate stolen, and we were very anxious about it being stolen again just because the job wasn’t done right the first time and we had to pay that much money. It’s just very frustrating to go through insurance. I have to wait all that time for it to not be done correctly and just get a “my bad” extremely unprofessional and extremely dissatisfied. The third-party locksmith, though he was very friendly and kind, but that was not until Thursday.

Customer Service

Very unprofessional every time I would miss a call. I would call them back and no one would answer and I can’t leave a voicemail because the voicemail box was full. Everything was through text most of the time. The only helpful person was the key locksmith, but he was a third-party.

Returned Clean

Likely to Recommend

Repair Quality

Very good customer service on time and great communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

While searching for an auto body shop to repair my 350Z after being involved in an accident, I came across FIX AUTO. I read many wonderful reviews so I thought I would give them a try. From my first call in, Karla answered who was professional, friendly and handled all of my information promptly and efficiently. Then Service Advisor Noe took a look at my car, he went into great detail explaining everything. He gave me the reassurance I needed to leave my car there, I was kept in contact with during the time they were working on my car. It was done on the date and time as promised. Noe went above and beyond to make sure everything looked perfect on car, it looked beautiful. I left FIX AUTO with a huge smile on my face, I will be referring everyone to them in the future. Thank you to the whole FIX AUTO TEAM

Likely to Recommend

Repair Quality

Customer Service

Very tight parking

Returned Clean

My Experience

The office team is kind, curtious and professional. I really appreciate the Update Texts, I never worried about my car. The repair team did a FABULOUS JOB on my car! I'm so very happy with how it looks. The 2 week time period was good as I had to rent a car while waiting. I like the connection they have with Enterprise Car Rental. It all went smoothly.

Likely to Recommend

Repair Quality

Fantastic! My car looks great and the office staff are wonderful.

Customer Service

Returned Clean