Fix Auto Riverton

4.8 (1,645reviews)
96%
3978 West 12600 South,  Riverton,  UT  84096
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In operation 15 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/riverton

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,645)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with staff proactively providing updates throughout the repair process. Timeliness is generally well-regarded, and when delays occurred due to parts or insurance, customers appreciated being informed promptly. A few customers noted areas for improvement, including more consistent proactive updates, ensuring all components are properly installed before vehicle return, and better accuracy in estimated completion dates - all points raised directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"10 out of 10. The repair work is flawless, I can't tell where the damage was. The team kept me updated the whole way through and ..." Read more
"Absolutely incredible work, I got it back in even better condition than I left it at the shop. I dont even recognize my car!!"
"... detail such as removing moldings and parts to make the paint job undetectable. The estimate was accurate for both cost and time of completion. Ive been served well three ..." Read more
"My lights don't match. One is brand new and clear and the other is smoked and dim."
"... do what they had to do. Just make it look good and theres still a gap between the light and the hood on the passenger side, so Im disappointed in the gap there is there ..." Read more
"I LOVED the daily text msg progress updates !! I was especially pleased to be told what the reason for the delays ..." Read more
"... either by acquiring parts, insurance approval etc, but I had to call for updates. If I was told 3 weeks to start with than I would have planned on that. But 1 week turned ..." Read more
"I wasnt getting updates on my car, had to call a couple times to finally get an answer on when my car would be ..." Read more
"Score would have been better with better communication."
"The service was friendly and helpful. The repair was fast, thorough, and extremely neat. Highly recommended! Thank you, Fix Auto Riverton!"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fix auto was awesome. Quick service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast service but got a door ding during repair had to get it fixed and u take care of that well appreciated. But that was an extra couple trips wasn’t happy about that but over all I’m satisfied. I will refer you and I’ll come back if needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes we would. They were very thorough in all aspects.

Repair Quality

Everything was good. Longer than what we had expected, but everything was fixed extremely well.

Customer Service

GREAT customer service. Always kept us up to date on what was happening.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I brought my Toyota Prius to Fix Auto with a bashed in rear taillight bumper and quarter panel. I had received estimates from other facilities as high as $7,000. I met with Justin Vincent, the owner. The quote was half of the other quote. The estimated time of the repair was one week. The employees at Fix Auto worked diligently and completed the work a day earlier than expected. I inspected the work when I picked up the car. The craftsmanship was excellent. I’m very pleased with the whole experience. Thank you Justin for your time and effort.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend Fix Auto Riverton. Jim was professional, transparent, and very attentive throughout the entire process. He took my concerns seriously, kept me informed, and made sure I had complete documentation when the repairs were finished. I am very satisfied with both the customer service and the quality of the repairs.

Repair Quality

I am very satisfied with the quality of the repairs. My Tucson looks great, everything is working properly, and the repaired areas appear to have been completed with great attention to detail. I also appreciate the care Fix Auto Riverton took to address my concerns throughout the repair process.

Customer Service

I had an excellent experience with Fix Auto Riverton. Jim Drage was extremely helpful, professional, and communicative throughout the entire repair process. He kept me informed about the progress of my vehicle, took the time to answer all of my questions, and was very attentive to my concerns about the repairs and parts being used. I especially appreciated his transparency and the detailed documentation he provided when the repairs were completed. My Tucson looks great and everything is working properly. I truly appreciate the care and customer service Jim and the Fix Auto Riverton team provided. Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I absolutely love this place!!! They got my car in the same day they got the call about it! And it was speedy quick! I definitely missed my car, I’m so happy how quick they were! They all have amazing personalities and service I 10/10 will be coming back for any service I need!

Likely to Recommend

Thanks so much!

Repair Quality

Thank you for such great service throughout!

Customer Service

Excellent communication. Jim was very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

James was great in working with me for the best solution for my car repair. His help and the repair quality is greatly appreciated.

Customer Service

James was helpful throughout the process. When he wasn’t there, another team mate was able to answer all my questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Prompt service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Adam was great to work with. He kept me informed every step if the way.

Customer Service

Again, Adam was very personable and answered all my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fix auto really got into what was going on with my car-they didn't just go with "the door is bent"

Customer Service

Everytime I called or stopped in-they acted like I MATTERED

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already recommended Fix Auto to others because of their workmanship.

Repair Quality

The car looks terrific, like new. Good job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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