Fix Auto Santa Ana

4.8 (1,636reviews)
95%
611 E First Street,  Santa Ana,  CA  92701
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Shop AssistantSparkles

In operation 61 years.

An auto accident can be a big disruption in your daily routine. At Fix Auto Santa Ana we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (1,636)

My Experience

Jeff was very professional and courteous. I was very pleased with the service.

My Experience

The manager, Jeff Coons, was a consummate professional throughout the process. Having dealt with multiple business transactions and interactions, I confess that I have rarely come across such great service, promptness, and courtesy. Nicholas Cameron

My Experience

Great customer service! Jeff from your Santa Ana location was extremely helpful. He called when he said he would to update me on my car's progress as well as answered any questions I had. My car was repaired in the time it was promised and it looks great! will definitely recommend your services. I'm a very happy customer.

My Experience

Fix auto has the most amazing customer service! My car looks amazing, and was finished in only one week. I wish it were easier to find them online, must be a new location. Their location does not come up on yelp yet .

My Experience

Couldn't be happier with my car and the great service. We will (unfortunately!) be back :)

My Experience

My Experience

Jeff was amazing. He was able to give me a fast turn around on my car that fit in my schedule. This was important because I live 3 hours away and had to plan ahead of time. Then, when I called and asked to have the car done by Thursday, on day earlier than originally planned, because I was subpoenaed for court on the original day. Jeff made it happen. He was working on my car himself to ensure it would be completed. He was sweating in the ridiculous heat polishing and waxing my car. He is the epitome of customer service and deserves a raise.

My Experience

Excellent, Excellent, Excellent

My Experience

My Experience

I was told Thursday evening that the car would leave Santa Ana first thing in the morning. This was followed by: Friday 9:15: it will be loaded soon and here in a half hour. 11:00: it is being loaded now and will be here soon. 11:40 It has arrived, but needs to be checked out for an hour. 12:45 It is ready to be picked up. We will have someone come to pick you up; he will leave here in ten minutes. 12:555 We can't find anybody to pick you up. OK if we deliver it? 1:15 Car delivered. I missed one meeting and had my plans rearranged several times.

My Experience

Great follow up constant communication

My Experience

Excellent

My Experience

My Experience

I'm glad I picked this place to fix my car. I'm 100% satisfied with the work that had been done, Thanks Fix Auto Santa Ana for taking care of my car

My Experience

Better service Thankyou so much, Mr Jeff Coons

My Experience