Fix Auto South Bay - Redondo Beach

4.9 (1,682reviews)
99%
1401 Aviation Blvd,  Redondo Beach,  CA  90278
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Shop AssistantSparkles

In operation 41 years.

Fix Auto South Bay – Redondo Beach has proudly served the South Bay community since 1985. We hold multiple factory OEM certifications and are among the few collision centers in the area certified to repair both Rivian and Tesla vehicles. We are also an approved Direct Repair Provider for numerous insurance companies. Our staff is dedicated to delivering exceptional customer service and high-quality repairs, while our certified technicians are trained to restore your vehicle to exact factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
GM Electric Vehicles
Honda
I-Car
Lucid
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (1,682)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlight the flawless bodywork, with vehicles returned looking brand new or better than before. Timeliness is frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via text and phone. The seamless coordination with insurance and rental car services is also widely appreciated. A small number of customers noted areas for improvement, including occasional delays beyond initial estimates, incomplete repairs, and inconsistent status update communications, as mentioned directly in their feedback.
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"Extremely professional amazing technical people the reception was fantastic and the car came out better than you. ..." Read more
"The repair job was done immaculately and the staff was courteous and professional. I used this body shop to repair ..." Read more
"Exceptional service from start to finish"
"Outstanding service! All office personnel were easy to work with. Will highly recommend you to others!"
"Repairs were not complete; car still has pit marks that should have been covered and asked to adjust ..." Read more
"... more damage than originally anticipated, and still finished days before the scheduled deadline." Read more
"Actually ready a day ahead of the time originally promised"
"... satisfied. They made sure to keep me up to date and completed repairs as promised, actually sooner than expected" Read more
"Originally quoted one week, when I dropped it off I was told 2 weeks, then later 3 weeks. Thankfully it was done ..." Read more
"The job took 3 days longer than originally estimated which extended my need for the rental car, which ..." Read more
"Excellent and Superb. My car looks band new! I was regularly spoken to about how the repairs were going."
"... great. Most imporantly, they fixed my car quickly. They communicated with me during the whole process. I highly recommend this shop. Thank you!" Read more
"They sent me text updates frequently and kept me informed with progress."
"Would have appreciated status updates, had to call to check in."
"i had to call in for status - text messages were not accurate"

Likely to Recommend

Prices were more than market prices

Repair Quality

Long time waiting to part to come

Customer Service

Returned Clean

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Repair Quality

Professional and friendly.

Customer Service

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Repair Quality

Jesse Ontiveros was so professional, communicative and was a pleasure to work with. He made a very inconvenient situation (getting rear ended) into something that was the best it could be, under the circumstances. Thank you, Jesse!

Customer Service

Jesse O. and all the front desk staff were prompt to acknowledge me when I arrived and were very professional and courteous.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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The only choice I’d recommend

Repair Quality

Excellent quality Finished the work early Washed the vehicle and even dressed the tires!

Customer Service

Best choice of several that I considered prior to taking my car there

Returned Clean

My Experience

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Repair Quality

Customer Service

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Recomend for sure

Repair Quality

Very professional quality work great customer service

Customer Service

Amazing

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I would recommend them 110%

Repair Quality

All staff were very professional and welcoming best experience I have had with customer service.

Customer Service

Customer service is top tier not matter what time you call or whoever you get every one is very professional.

Likely to Recommend

Continent location, repairs look good, interaction with personnel was good.

Repair Quality

Repairs look good, had a sensor issue which required vehicle to be taken back for adjustment.

Customer Service

Shop was pleasant, respectful and responsive.

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Repair Quality

Great service / professional and responsive and courteous team. Want to be clear: best service team interaction ever.

Customer Service

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Repair Quality

Communication, workmanship and professional skills second to none! Extremely satisfied!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The only body shop I go to. 100% satisfaction every time.

Customer Service

Best customer service. Javier and Jesse are the best.

Returned Clean

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Price quality repair, honesty nd directness

Repair Quality

Fair price and timely quality repair

Customer Service

Fair price. Timely and quality repair

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great communication superior workmanship.

Customer Service

Returned Clean