Fix Auto South Bay - Redondo Beach

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best customer service- from Jesse - quick responses - excellent repair work- awesome company. Would highly rd on end the company to family and friends!

Customer Service - 5.0/5.0 -

Excellent service from Jesse - always responds quickly and detailed explanations.

My Experience - 5.0/5.0 -

I was satisfied with you service, but the head light that was replaced was cracked, and I am waiting for a replacement to come back in to have it exchanged. Not totally your fault, but annoying to have to go back :) thank you for your service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding customer communication.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job guys ! Thank you !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This place gives the BEST customer service and are extremely professional. They know how to handle the insurance company and Jessie and Stephanie were so friendly and professional. Everyone should go here for auto body work!! No joke they are the BEST!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs were just as good if not better than the dealer. They matched the paint perfectly and did not just do a patch job but painted the entire panel.

Customer Service - 5.0/5.0 -

They were great to work with. Super friendly and informative staff and kept me notified of the status during the process the entire time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing so so great 😀

Customer Service - 5.0/5.0 -

Fantastic service

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Slight delays in communication

Likely to Recommend - 5.0/5.0 -

Have already recommended family and friends.

Repair Quality - 5.0/5.0 -

Very satisfied with the work done.

Customer Service - 5.0/5.0 -

Courteous, answered all our needs.

Returned Clean

My Experience - 5.0/5.0 -

I like how Jesse was always in communication as to what was needed & progress on our car. He (and the shop) was very easy to work with. I would recommend (actually I have already) SBA

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks Jesse! As usual a job excellently done! My jeep looks so cute it looks like you took 20 years off of her. Thanks for all the effort you’ve put in.

Likely to Recommend - 5.0/5.0 -

I do recommend that my friends go to South Bay Auto Body for all their repair needs and even sometimes strangers I tell strangers you’ve got to go there and they go. Then they come back and they tell me, “wow that’s a really good place and the price is so good.”

Repair Quality - 5.0/5.0 -

I really appreciate Jesse and all the personnel at South Bay Auto Body. I’ve been going there for over 20 years and just recently I made a big boo-boo and I really screwed up the side of my car Jesse immediately fixed it said come on in right now. They fixed everything that I had messed up and it’s beautiful my car looks brand new like she’s just born so I’m really happy about my good looking car again thank you very much oh and she’s a jeep so she has a lot of personality, too.

Customer Service - 5.0/5.0 -

South Bay Auto Body has excellent customer service they notify me of every step of whatever it is that I need to know and they’re always pleasant and helpful and it is just a pleasure to do business with the SBAB .

Returned Clean

My Experience - 5.0/5.0 -

Jesse is a great representative of your business. He assessed the problem clearly and kept me updated on the repair. The final work made the car look as good as new. Although SBA didn't do a few of the touchups on other parts of the car that Jesse originally offered, it was a pleasure to have the work done there. I didn't have an opportunity to talk to the repair team, but I am satisfied with the work they did.

Likely to Recommend - 5.0/5.0 -

I called and visited two businesses. SBA was vastly superior to the other business, even though the other business was closer to my home.

Repair Quality - 4.5/5.0 -

Quality work, excellent communication, easy process

Customer Service - 5.0/5.0 -

Clear and regular communication, total respect and courtesy.

Likely to Recommend - 5.0/5.0 -

Very professional business with excellent customer service. Overall great work done!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fantastic to deal with and very courteous!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice work

Customer Service - 5.0/5.0 -

Very good

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

When I dropped off the car all the electronics worked fine. When I picked it up the License Plate Lights are out and I am getting a warning on my dash display. Bulbs have been changed and lamps are getting no power. I am concerned when they took off the door panel that they might have nicked a harness which might be affecting the lights. As a result I now have NO License Plate Lights and already received a warning from Manhattan Beach Police but not ticket. I will have to take it to the dealer to see what the issue is. Other than that the paint job and repair of door looks great.

Customer Service - 5.0/5.0 -

The employees working the front office are awesome and very helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0