Fix Auto Springfield
In operation 38 years, 32 years at this location.
The Fix Auto Springfield body shop is here to handle your entire collision repair needs. Our experienced team of technicians will provide the highest quality repairs to your vehicle as quickly as possible to get you back on the road. We work with all major insurance providers to handle every step of the claims process or with you directly, and we’ll even help to arrange for a rental car during your repairs if necessary. Discover why so many people looking for auto repair in Springfield, OR, rely upon our expert collision repair service, and contact us today
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car looks beautiful. My complaint is that your text notification system isn't very good and if I hadn't called in for current updates I don't know if my car would have gotten done in a reasonable amount of time. I constantly was told someone would call me back, no one ever did. That being said all staff I dealt with were professional and courteous, but if day your going to call a customer back you should.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
....but you know I'll likely mention experience of my check engine light when recommending soooo.........
Customer Service - 2.5/5.0 -
Haha! Welp I guess my previous comment should have gone here....
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love their work and their employees
Repair Quality - 5.0/5.0 -
The staff was amazing.
Customer Service - 5.0/5.0 -
They were easy to communicate with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate the detailing of my car
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated with the utmost respect. Everyone was very professional and pleasant. Will recommend to anyone in the local area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and nice people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and informative, loved the step by step process while my vehicle was in the shop. Satisfied with work on vehicle.
Customer Service - 5.0/5.0 -
Hanna was friendly and very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I have had to have my bumper replaced. I chose this company because they are aligned with my insurance Co.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Cramped parking but they handle it well
Repair Quality - 4.5/5.0 -
Looks great and was very clean. I got a call and apparently there was a core charge on the aluminum wheel that was in the back when I picked it up. So I returned it to them.
Customer Service - 5.0/5.0 -
Very friendly and polite
Returned Clean
My Experience - 5.0/5.0 -
Paint matches original color and was completed ahead of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It was completed sooner then thought
Customer Service - 5.0/5.0 -
Professional and polite.
Returned Clean
My Experience - 5.0/5.0 -
We appreciated there communication from start to finish. They did a great job with the repair and kept us informed with the process and progress all the way. It took 12 days from start to finish. Would recommend them for any car body repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We have used Fix Auto twice now and couldn't be more satisfied with their service. It is wonderful to know an business we can trust with our cars. Thank you Fix Auto