Fix Auto Springfield
In operation 38 years, 32 years at this location.
The Fix Auto Springfield body shop is here to handle your entire collision repair needs. Our experienced team of technicians will provide the highest quality repairs to your vehicle as quickly as possible to get you back on the road. We work with all major insurance providers to handle every step of the claims process or with you directly, and we’ll even help to arrange for a rental car during your repairs if necessary. Discover why so many people looking for auto repair in Springfield, OR, rely upon our expert collision repair service, and contact us today
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like the text message they send you about the updates on your car
My Experience - 5.0/5.0 -
Me siento muy agradecida por el trabajo que han hecho con mi carro, quedó como estaba antes de ser chocado. Muchas gracias al equipo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication about the progress of the repair and how clean and nice my car was when I got it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! Helped with rental car and also explained everything regarding repairs on my car
Customer Service - 5.0/5.0 -
Great customer service. All were very helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.0/5.0 -
Been a week and still not fixed!
Customer Service - 4.0/5.0 -
I think they are doing their best.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
The gentleman I talked to the most did not listen and did not update me properly on completion date, resulting in me having to spend $$$ on a rental(not covered by insurance)for no reason. The updates were very good until the end and it just made me feel very angry that he had not listened to me when I dropped my vehicle off...
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a return customer because Fix did such a great job the first time. Another job well done. What’s more, my car was cleaned completely inside and out-hasn’t been that clean since I bought it!😁
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, wonderful customer service. Thank you to everyone for helping get me back on the road
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a while but it wasn't entirely their fault
Customer Service - 5.0/5.0 -
Very nice when communicating, could maybe communicate more often but I understand people are busy
Returned Clean
My Experience - 5.0/5.0 -
Great job! I'm very satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks great. They even delivered it to our house because we were out of town when it got done, which was a surprise because they only had it for 3 days.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work Done any timely manner and good texting to let us know where it was or where it stood. Thanks again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love it! Nicely done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice people. They kept you updated with anything going on
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Did a great job on the painting and door repair. Had to bring it back to get the tail light fixed and the bumper alignment done but the didn't fix the bumper.
Customer Service - 2.5/5.0 -
Tried contacting them through the text they set up but ended up calling after a couple weeks to get the second appointment to get it finished.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Professional intake of my vehicle and explanation of what to expect. Great communication by texting every other day updates on progress. Very friendly. Will definitely use againnif need arises! Very much recommend!!!
Customer Service - 5.0/5.0 -
A++++++