Fix Auto Temecula South Express
In operation 8 years.
Fix Auto Temecula South Express is a drop-off and pick-up location only. Our goal is to provide our customers with quick, efficient service, along with a convenient location to drop off and pick up their vehicles. Repairs are performed at our state of the art location, Fix Auto Temecula, located at 41196 Nick Lane, Murrieta, CA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I think the entire process was very effective and streamlined, from drop off until pick up. Everyone was friendly and kept the lines of communication open to ensure I knew exactly what was happening every step of the way. The location was close to my home, in a nice area and a modern updated office. I will use fix auto again not only for insurance claim but upcoming work on other vehicles I have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I didn’t want to have to write a review or feedback like this but I feel like if there’s room for improvement you should know about it. First I want to say that the girl we worked with at the office was awesome. She was friendly, attentive, did what she said she would do, double checked things. She was great every single time I talked to her. My complaint is the communication skills and accuracy of the finish date. Our original paperwork said Dec. 4th, that was fine. We dropped the car off on nov 19th. My husband received 3 different emails saying the car would be done on different days. First it was the 27th. I was anticipating it being finished so I took the car seat for my son out of my rental and moved my clients around at work so I’d be able to pick it up. 27th comes around...no car. I put the car seat back in the rental. Then we get another email saying the 2nd. Same thing. No car. Another email saying now it’ll be the 3rd. The concept of keeping us up to date is one thing but I would’ve been happier if the time line wouldn’t have changed from the very beginning. We were told if there were any changes to that original date we would receive a phone call, instead we kept getting emails basically saying ‘now the 27th’ ‘now the 2nd’ ‘no, now the 3rd’ The work itself was done fine, the girl at the office was awesome. When you say we’ll have the car on a certain day please be more accurate with your estimate. I called on the 2nd to see what was going on and she said it was just that day going into paint. If it hadn’t even been painted yet or aligned for that matter we should absolutely not have been told we would have it earlier. Communication could’ve been better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, they even sent a shuttle to my home to pick me up so I could go pick up my car. Thanks guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great and my car was done before schedule. Highly recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Incredible service. The repair looks great, and the extra level of service was unbelievable. The car cleaning was a nice touch. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would want my friends to use this business as they were reliable and thorough
Repair Quality - 5.0/5.0 -
Could not be more satisfied. My car is better now than it was before the accident.
Customer Service - 5.0/5.0 -
Wonderful communication of the process and when the vehicle would be ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was done in a timely manner. No problems with the car, seamless job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and professional staff. Always kept me updated on the next course of action and very informative in dealing with insurance and rental car company. Will highly recommend to family and friends!