Fix Auto Tempe

4.9 (1,042reviews)
99%
1865 S Indian Bend Road,  Tempe,  AZ  85281
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Shop AssistantSparkles

In operation 38 years, 10 years at this location.

Fix Auto Tempe is a family, locally owned and operated collision repair facility that has been in continuous operation since 1988. We are known for our exceptional repair quality and regular customer communication. But don't take our word for it (or any other shop's for that matter!) Feel free to Google 'Fix Auto Tempe' to see what our customers say about us. We are Tesla Certified (since 2016), but we work on all makes and models and provide the same scrupulous care to all repairs. We are a direct repair partner with State Farm and Chubb insurance and we work with all insurance providers. We are happy to provide estimates by photo and you can schedule your repair with us through our website or Carwise. We look forward to working with you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,042)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Tempe for exceptional service quality, clear communication, and timely repairs. Many highlight the professionalism and friendliness of the staff, noting that they felt well-informed throughout the entire repair process through regular updates. Repair quality receives high marks, with numerous customers stating their vehicles looked brand new upon return, often with complimentary detailing. Timeliness is a standout strength, with many repairs completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including payment method flexibility, occasional cleanliness oversights, and isolated communication inconsistencies during complex repairs.
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"All employees were SO welcoming and happy !!!!!! Best customer service ever !!!!!"
"The customer service was excellent. The staff was very professional, polite, and kept me updated throughout the whole repair process. I felt well taken care ..." Read more
"Highly satisfied customer here. The team was super attentive and kept me informed the whole way through. Their repair work is perfect; you can't even tell ..." Read more
"... They were persistent and once I handed my car over I knew I was in good hands. They never stopped great communications and gave me regular updates. They also made sure ..." Read more
"Beat the estimate by a day and made pickup a breeze!"
"Great work! Fixed properly and way ahead of schedule."
"My vehicle was ready even earlier than promised, which was a great surprise and very convenient."
"Our vehicle was completed ahead of schedule & it is back on the road now. We were updated every step of the way. Their work ..." Read more
"It was actually done two days earlier than estimated !!!!!! Great at communication and keeping me updated as to the status of the repair ..." Read more
"... auto Tempe and its staff are absolutely amazing. They update you twice a week every Tuesday every Thursday like clockwork they are absolutely amazing. My car is perfect. Would ..." Read more
"... that was due to damaged parts but not all of it and multiple times I was told the work would be starting andor the vehicle would likely be ready and problems kept coming up making those statements ..." Read more
"Yes. I received daily texts of the status and when it should be ready for pick up. Great communication"

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My Experience

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Absolutely will recommend

Repair Quality

Fix Auto is super efficient, fair, and their repair prices surpassed any other repair shop in the valley. Allen went above and beyond to keep informed on my Tesla”s progress. I’m so glad I have a go to repair shop that I can trust.

Customer Service

Returned Clean

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Process felt streamlined and clear.

Repair Quality

Good communication and work.

Customer Service

Helpful to know different methods of paying.

Returned Clean

My Experience

I had a really great experience. The staff were super knowledgeable, and they worked with me to keep the repairs in my budget. The finished job looks great, and it was done by the time they said it would be!

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Returned Clean

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Repair Quality

Great job on everything Andy did a great job communicating was very pleased. But my gas cap was not inside rubber sealant so it had to be pulled thru.

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Returned Clean

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Amazing service and results! From the super helpful girl at the front desk, to the repair. They expedited everything for me and finished even sooner than expected!

Repair Quality

Amazing service and results! From the super helpful girl at the front desk, to the repair. They expedited everything for me and finished even sooner than expected!

Customer Service

Amazing service and results! From the super helpful girl at the front desk, to the repair. They expedited everything for me and finished even sooner than expected!

Returned Clean

My Experience

Andy and Christy (the two direct people I worked with) were kind, honest and professional through the entire process of repairing my car and getting it back to me earlier than expected. Thank you for your kindness and professionalism. I will recommend your business in the future!! Thanks again!

My Experience

Great service!! The process was described very well since the beginning. They were not delays and I was updated during all the steps in the process. It was great working with Andy!! Totally recommended

Likely to Recommend

Totally recommended!!

Repair Quality

Very good service and happy with the final result!

Customer Service

Great Service!! The whole process was explained very well, and the car was fixed within the estimated time. Andy did a great job!!

Returned Clean

My Experience

Amazing customer service ! Thank you

My Experience

Andy was very helpful and communicated through the whole process! Tesla looks brand new! Thanks to your whole team!!

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Already told my friends and customers!

Repair Quality

Andy’s team is the Best!!!

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Returned Clean

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My Experience

Repairs were done perfectly, Andy did a great job communicating with me and the insurance company and helped facilitate my rental car. My car was even clean and charged when I picked it up. So nice

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Returned Clean

My Experience

Great experience! They did an amazing job repairing my Tesla Model Y it looks like nothing ever happened. The whole process was smooth, and the staff was friendly and easy to work with. I worked with Andy throughout the repair, and he was great at communicating and keeping me updated every step of the way. They even cleaned my car before giving it back, which was a really nice touch. I definitely recommend them if you need quality body work!

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I would recommend Fix Auto Tempe to anyone who needs work done. I’ve now gone to them a few times for my car and have been completely satisfied each time. Great work, great service!

Repair Quality

Excellent work as always and excellent communication throughout

Customer Service

Jen and her team provided excellent customer service

Returned Clean

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Wonderful

Repair Quality

Wonderful

Customer Service

Wonderful

Returned Clean