Fix Auto Tempe

4.9 (1,047reviews)
99%
1865 S Indian Bend Road,  Tempe,  AZ  85281
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Shop AssistantSparkles

In operation 38 years, 10 years at this location.

Fix Auto Tempe is a family, locally owned and operated collision repair facility that has been in continuous operation since 1988. We are known for our exceptional repair quality and regular customer communication. But don't take our word for it (or any other shop's for that matter!) Feel free to Google 'Fix Auto Tempe' to see what our customers say about us. We are Tesla Certified (since 2016), but we work on all makes and models and provide the same scrupulous care to all repairs. We are a direct repair partner with State Farm and Chubb insurance and we work with all insurance providers. We are happy to provide estimates by photo and you can schedule your repair with us through our website or Carwise. We look forward to working with you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,047)

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My Experience

I was shocked everything came out great, was ready to live with a scratched up car 😅 Thank you team!

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My Experience

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Great job on the paint 5/5 stars. The customer service was really great as well!

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The repairs were well done but the time frame was not firm and I had no idea my car would be in the shop over a month

Customer Service

Communication was frequent. I liked the text format. I wasn’t totally happy with the lack of empathy they were showing me. I’m sure it was nothing personal. They just have to deal with a lot of customers and don’t have time to deal with customers like me whining.

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My Experience

Everyone was very professional throughout the process. Jennifer and Christy kept me informed on the status of my repair. Best of all, the quality of the repair was excellent, and it was finished early. Thanks to everyone.

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Repair Quality

Very well done. Can't tell there was ever damage.

Customer Service

Always knowledgeable, considerate and helpful.

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The staff was sweet, organized, professional, and treated me very well. They took my car in as soon as they could and even got it back to me a day early! So happy with them!

Customer Service

Again, the staff of sweet, welcoming, honest, and treats their customers very well!

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My Experience

Thank you guy so much for being kind, and for going above and beyond to make the experience pain-free. I'm so happy with my Jeep, and completely blown away by the service. I didn't expect the inside of my Jeep to even be touched, and you guys cleaned it and even the dog hair! I made sure to let State Farm know how happy we were with our experience with this shop.

Likely to Recommend

I have and will continue to tell everyone about our experience!

Repair Quality

I'm so pleased with the work that I got from you guys. You went completely above and beyond what the job required by cleaning up the inside of the Jeep as well.

Customer Service

The receptionist and Jennifer were so welcoming and happy to help. I made sure to tell State Farm how wonderful everything about our experience was.

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My Experience

The work was professional and the communication was excellent!

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Very happy with the service I received at Fix Auto Collision. Thank you!

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My Experience

The team at Auto Fix Tempe was super helpful! They did a great job on my car in a timely manner. Highly recommend!

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Fast and friendly, great service!

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My Experience

My car looked amazing on the outside and inside and you guys got it done quickly as well. Thank you so much it looks great

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Repair Quality

The car looked so good

Customer Service

They kept me updated the entire time

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Repair Quality

My car looked prettier when I got it back than when I brought it in. I think they did a wonderful job communicating with me and putting up with my sometimes off-putting personality. They arranged so that I could bring the car in when I wouldn't be left without it for too many days. I still waited a day longer than I wanted it, but that was because my insurance agent had been sick so I had to call the number of the person who had been taking her claims and when I insisted on talking to a supervisor it was taken care of right away. I would highly recommend this facility

Customer Service

They were calm with me even when I was not so calm. They are good at deescalating. The receptionist and Jennifer (I think that's her name) handled everything at the shop. The color and bumper match perfectly, too.

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