Fix Auto Tustin - Pcg
In operation 17 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Tustin can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Tustin experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Johny was very professional. He keeps us informed of the time line and when the parts will be arriving. The car was ready the day he estimated. My car never looked better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. Johnny keep me informed of everything' the car was ready and they told us
Customer Service - 5.0/5.0 -
They always pick up the phone's never waiting for than a minute
Returned Clean
My Experience - 5.0/5.0 -
The vehicle repair was extremely well done. After repair, my vehicle appeared the way it did when I purchased it. I’m very satisfied with the repair job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Upon completion of the repairs, my car looked as it did when it was purchased. I was very pleased with the repairs.
Customer Service - 5.0/5.0 -
Reception was excellent. The girls were very courteous and the adjuster kept me informed with status.
My Experience - 0.0/5.0 -
The repair was ok, however, I felt deceived about the final payment which came out to over $1000, which differed from the original estimate was around $687, in addition, on the final report states I approved the additional amount on 6/4 which is totally false as I did not even connect with the estimator on 6/4. Honestly I had an important meeting after picking up the car so I didn't really push this issue but I felt this is a little dishonest
Likely to Recommend - 5.0/5.0 -
Daniel was very professional and communication was on point. Everything was relayed to me on time and all work was done exceptionally well.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did very good job to fix my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good Job & people. Will recommend users.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
Very do
Returned Clean
My Experience - 5.0/5.0 -
10/10 experience again !
My Experience - 5.0/5.0 -
Super simple process from beginning to end. Car was completed even earlier than expected! Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It is refreshing to work with a business that truly cares about their customers :)
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0 -
This was my first experience at Fix Auto and I was highly impressed with the service and quality of work. Daniel V. was our assigned customer service representative. Daniel was very helpful and great at communicating updates and reviewing final repairs on the vehicle. He was patient about answering questions and he was very friendly. I highly recommend the shop to anyone looking for a smooth repair experience for their vehicle(s).
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great working w Daniel V. He was friendly and thorough in communicating. Appreciated the frequent updates and his time to speak to the work done on the vehicle.
Customer Service - 5.0/5.0 -
Appreciated frequent updates via text and calls to track status of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very responsive with estimate, constant text comms, completed ahead of schedule, professional insights on lease return process, shared knowledge about foam in tires causing steering wheel to vibrate