Flower Hill Auto Body of Roslyn

4.9 (1,743reviews)
96%
12 Middle Neck Rd,  Roslyn,  NY  11576
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In operation 77 years, 64 years at this location.

Flower Hill Auto Body located in Roslyn, NY and servicing New York clients for over 75 years. Our technicians are factory trained and certified for painting and collision repair for manufacturers including brands like Acura, Alfa Romeo, Aston Martin, Audi, BMW, Cadillac, Chrysler, Dodge, Jeep, Ram, Fiat, Genesis, GT-R, Ford, GM, Honda, Hyundai, Infiniti, Jaguar, Kia, Land Rover, Lexus, Lucid, Mazda, McLaren, Mercedes-Benz, Nissan, Porsche, Polestar, Rivian, Subaru, Tesla, Volkswagen, and Volvo. At Flower Hill Auto Body, our core competencies include, carbon fiber and composite structural repair, aluminum, welding, auto glass, expert color matching and paintless dent repair. We offer insurance claims reporting and processing services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lexus Authorized
Lucid
Mercedes-Benz Elite
Polestar
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo
Call
Email

Reviews (1,743)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting that their vehicles looked brand new upon return. The team is widely recognized for its professionalism, friendliness, and attentiveness throughout the repair process. Regular text message updates and proactive communication were highlighted as standout features that kept customers informed and at ease. Timeliness was generally strong, with several customers noting early completions. A small number of customers noted areas for improvement directly in their feedback, including incomplete repairs at pickup, delays without proactive communication, and pricing transparency concerns. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Doing business as needed for approximately 50 years. Workmanship has always been perfect."
"Work is impeccable. Service is of the highest caliber and quality. Attention to detail is superior."
"Flower Hill consistently performs at an extremely high level of workmanship"
"Since 2005 Ive been a customer and I can say this is the finest quality body shop with the finest personnel Ive ever used."
"... rental cars and kept me informed during the repairs. The repairs were amazing, you cant tell the accident ever happened" Read more
"... to finish. Everything is explained in detail and a constant stream of updates both auto generated and via personal calls begins. Awesome stuff!" Read more
"Their text messaging system kept me up to date at every step of the repair process. Had a very good idea of where my vehicle was in ..." Read more
"... 4:30 pm and shop closing at 5pm. Very short notice. First 7 days no communication from shop so we called. Thereafter we received text messages regarding status ..." Read more
"Great service. Top Notch Communication. Updates via text were excellent. And work to the car was premium"
"Good communication via text message to provide status updates on the car."

Likely to Recommend

Repair Quality

Excellent job. Looks like just came out of showroom

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Flower hill has the most amazing customer service

Customer Service

The service was terrific

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was great. parts took a long time but Flower Hill kept me informed every step of the way

Customer Service

Excellent service start to finish

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It’s the only body shop I’d recommend to anyone.

Repair Quality

Very transparent with the time, expense of repairs. Professionals all around who do a solid job!

Customer Service

Adi and Ed were never too busy to answer my questions and kept me informed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend them every chance I get.

Repair Quality

The work was superbly done. The staff was professional and accommodating.

Customer Service

The car looks better than new. The work ws done in a timely manner. I was kept informed on a regular basis.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Allan great as front man in office knowledgeable and kept process flowing. Lou and his body team completed job in one day looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Work done is exceptional, labor rate is high

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience was fantastic at Flower Hill Auto Body and the staff was amazing during the whole process !!!

Likely to Recommend

I already did !!!

Repair Quality

Great experience with all staff !!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

truly satisfied with the work done on my audi a8

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wonderful from start to finish.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Our first choice in auto body repair. Thorough and quality workmanship. Kept us up to date with repair progress

Customer Service

Friendly and professional, knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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