Flower Hill Auto Body of Roslyn
In operation 77 years, 64 years at this location.
Flower Hill Auto Body located in Roslyn, NY and servicing New York clients for over 75 years. Our technicians are factory trained and certified for painting and collision repair for manufacturers including brands like Acura, Alfa Romeo, Aston Martin, Audi, BMW, Cadillac, Chrysler, Dodge, Jeep, Ram, Fiat, Genesis, GT-R, Ford, GM, Honda, Hyundai, Infiniti, Jaguar, Kia, Land Rover, Lexus, Lucid, Mazda, McLaren, Mercedes-Benz, Nissan, Porsche, Polestar, Rivian, Subaru, Tesla, Volkswagen, and Volvo. At Flower Hill Auto Body, our core competencies include, carbon fiber and composite structural repair, aluminum, welding, auto glass, expert color matching and paintless dent repair. We offer insurance claims reporting and processing services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for the excellent repair work on our vehicle. We are extremely happy with the finished result. Although we experienced some very difficult dealings with the insurance company, everything worked out in the end. The vehicle was fully repaired, and we were able to avoid it being declared a total loss. We greatly appreciate all your hard work in ensuring such a positive outcome. We would also like to extend our sincere thanks to John, Ghalyia, Lou, Alan, the reception staff, and the rest of your team for the outstanding care, professionalism, and consideration they showed us throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repair work. Would not hesitate in recommending to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m hesitant to recommend it to friends because I think there are issues with the quote.
Repair Quality - 3.5/5.0 -
It seems the repair was done relatively well.
Customer Service - 3.5/5.0 -
All the staff are friendly and do a good job with repairs, but there is an issue with the price quotes.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I send everyone that I know locally here as their pricing, work and attention to detail is second to none!
Repair Quality - 5.0/5.0 -
Flower Hill consistently performs at an extremely high level of workmanship
Customer Service - 5.0/5.0 -
Once the call goes in it’s “White Glove Service” from start to finish. Everything is explained in detail and a constant stream of updates both auto generated and via personal calls begins. Awesome stuff!
Returned Clean
Likely to Recommend - 4.0/5.0 -
We have used Flower Hill for many, many years and recommended this shop to both friends and family. We considered them “The Best!” In the past we never had to call to learn the status of repairs - communications were better in the past. First week of the 3 weeks no communication at all and call at around 4:15 pm to pick-up the repaired car could have been made much earlier in the day which would have permitted us to plan for pickup instead of racing to get car before shop closed at 5 pm for the day. And when we got there we learned the shop was closed the next day (Friday for July 4th weekend). Had we not made it we would have gone three more days without the car. This was bad customer service. We firmly believe this would not have happened in the past. We will need to tell people to check out how long to expect repairs to take and in general not to expect the same level of customer service as in the past. The exception for us was that Roz is still at the front desk, recognized us and as always was ready to help however she could.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Body work fine but work took a long time to get completed: Car brought in Wednesday, June 10, 2026 as instructed by Hartford adjuster; car seen by adjuster on Thursday, June 11th; car ready for pick-up on Thursday, July 2nd - call received to come get car around 4:30 pm and shop closing at 5pm. Very short notice. First 7 days no communication from shop so we called. Thereafter we received text messages regarding status of repairs. We were told a replacement side door had arrived damaged and therefore had to be replaced. Also we had asked for other body work to be performed - no one said this slowed progress on main repairs needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a excellent job
Repair Quality - 5.0/5.0 -
Ghaliya and the staff were excellent
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as usual , This is 2nd time I came for the work on 2 different accidents for Tesla . Both times the work is really great . Allen is great and kept me informed al the times . The work on Tesla x is really awesome
Customer Service - 5.0/5.0 -
Allen is great , kept me apprised on the work flow
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would recommend people to stay away from getting any repair done at this place
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Lousy customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
IT’S QUITE EASY TO WRITE A REVIEW OF FLOWER HILL …Just grab a Thesaurus and find all the words that mean FANTASTIC SERVICE, ATTENTION TO DETAIL, BEAUTIFUL WORK, FRIENDLY, FULL CONFIDENCE, ABSOLUTELY FANTASTIC …ect. ect YOU GET IT? I HIGHLY RECOMMEND FLOWER HILL AUTO BODY !!! And a shout out to Allan Santana 1st classs the best!
Customer Service - 5.0/5.0 -
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