Flower Hill Auto Body of Roslyn

4.9 (1,749reviews)
96%
12 Middle Neck Rd,  Roslyn,  NY  11576

In operation 77 years, 64 years at this location.

Flower Hill Auto Body located in Roslyn, NY and servicing New York clients for over 75 years. Our technicians are factory trained and certified for painting and collision repair for manufacturers including brands like Acura, Alfa Romeo, Aston Martin, Audi, BMW, Cadillac, Chrysler, Dodge, Jeep, Ram, Fiat, Genesis, GT-R, Ford, GM, Honda, Hyundai, Infiniti, Jaguar, Kia, Land Rover, Lexus, Lucid, Mazda, McLaren, Mercedes-Benz, Nissan, Porsche, Polestar, Rivian, Subaru, Tesla, Volkswagen, and Volvo. At Flower Hill Auto Body, our core competencies include, carbon fiber and composite structural repair, aluminum, welding, auto glass, expert color matching and paintless dent repair. We offer insurance claims reporting and processing services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Cadillac CT6
Corvette C8
Ford
GM Basic
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lexus Authorized
Lucid
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Polestar
Rivian Passenger – R1T/R1S
Tesla
Volkswagen
Volvo

Reviews (1,749)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting that their vehicles looked brand new upon return. The team is widely recognized for its professionalism, friendliness, and attentiveness throughout the repair process. Regular text message updates and proactive communication were highlighted as standout features that kept customers informed and at ease. Timeliness was generally strong, with several customers noting early completions. A small number of customers noted areas for improvement directly in their feedback, including incomplete repairs at pickup, delays without proactive communication, and pricing transparency concerns. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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"Doing business as needed for approximately 50 years. Workmanship has always been perfect."
"Work is impeccable. Service is of the highest caliber and quality. Attention to detail is superior."
"Flower Hill consistently performs at an extremely high level of workmanship"
"Since 2005 Ive been a customer and I can say this is the finest quality body shop with the finest personnel Ive ever used."
"... rental cars and kept me informed during the repairs. The repairs were amazing, you cant tell the accident ever happened" Read more
"... to finish. Everything is explained in detail and a constant stream of updates both auto generated and via personal calls begins. Awesome stuff!" Read more
"Their text messaging system kept me up to date at every step of the repair process. Had a very good idea of where my vehicle was in ..." Read more
"... 4:30 pm and shop closing at 5pm. Very short notice. First 7 days no communication from shop so we called. Thereafter we received text messages regarding status ..." Read more
"Great service. Top Notch Communication. Updates via text were excellent. And work to the car was premium"
"Good communication via text message to provide status updates on the car."

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My Experience

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Repair Quality

This is not the first time we've brought a car to Flower Hill Auto Body over the last 4 years, they've never stopped amazing us with consistently excellent customer service and repair quality every single time. Even before we dropped the car off this time, they made sure all the necessary parts were ordered from the dealer and confirmed available, so there was no wasted time once the repair actually started. That kind of proactive planning made a huge difference. From drop-off on, the level of professionalism and courtesy was outstanding. They kept me updated with almost daily text messages throughout the entire repair process, so I never had to wonder what was going on that kind of consistent communication is rare and really put my mind at ease. The team was always available whenever I had a question, and they were reliable at every step, doing exactly what they said they would do, when they said they'd do it. What impressed me most was how they managed to complete the repair in the shortest time possible without cutting any corners on quality the work itself was excellent. They plans ahead, communicates constantly, and delivers fast, high-quality work year after year, Flower Hill Auto Body is the place to go. Highly recommend! Shutout to Galya, Alan and the entire team!

Customer Service

This is not the first time we've brought a car to Flower Hill Auto Body over the last 4 years, they've never stopped amazing us with consistently excellent customer service and repair quality every single time. Even before we dropped the car off this time, they made sure all the necessary parts were ordered from the dealer and confirmed available, so there was no wasted time once the repair actually started. That kind of proactive planning made a huge difference. From drop-off on, the level of professionalism and courtesy was outstanding. They kept me updated with almost daily text messages throughout the entire repair process, so I never had to wonder what was going on that kind of consistent communication is rare and really put my mind at ease. The team was always available whenever I had a question, and they were reliable at every step, doing exactly what they said they would do, when they said they'd do it. What impressed me most was how they managed to complete the repair in the shortest time possible without cutting any corners on quality the work itself was excellent. They plans ahead, communicates constantly, and delivers fast, high-quality work year after year, Flower Hill Auto Body is the place to go. Highly recommend! Shutout to Galya, Alan and the entire team!

Returned Clean

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Seem expensive

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Good service All Around

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Excellent job. Looks like just came out of showroom

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Flower hill has the most amazing customer service

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The service was terrific

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Service was great. parts took a long time but Flower Hill kept me informed every step of the way

Customer Service

Excellent service start to finish

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It’s the only body shop I’d recommend to anyone.

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Very transparent with the time, expense of repairs. Professionals all around who do a solid job!

Customer Service

Adi and Ed were never too busy to answer my questions and kept me informed.

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I will recommend them every chance I get.

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The work was superbly done. The staff was professional and accommodating.

Customer Service

The car looks better than new. The work ws done in a timely manner. I was kept informed on a regular basis.

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Allan great as front man in office knowledgeable and kept process flowing. Lou and his body team completed job in one day looks great!

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Work done is exceptional, labor rate is high

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My Experience

My experience was fantastic at Flower Hill Auto Body and the staff was amazing during the whole process !!!

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I already did !!!

Repair Quality

Great experience with all staff !!!

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Returned Clean