Fort Hill Collision Services

4.8 (234reviews)
98%
213 College St.,  Amherst,  MA  01002

In operation 27 years.

Our family owned facility offers personal touch and knowledge of collision repair industry which allows us to make the experience of going thru the process more pleasant for our clients. On our staff we have experts in claim handling, insurance appraisal processing and customer satisfaction with combined over 75 years of experience. We of course offer superior quality collision and auto body repairs as result of which we are certified collision repair facility by Nissan, Volvo, Hyundai, Infinity, Kia, Dodge/Ram/Chrysler, FIAT and others. We collaborate with ALL insurance carriers but ultimately we work FOR our CLIENTS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (234)

Likely to Recommend

Repair Quality

Amazing! My car is better than new!

Customer Service

So much great communication!

Returned Clean

My Experience

Looks like all damage was repaired. Paint color matched well to the existing vehicle. Fit and finish appears good. So far everything looks good

My Experience

An absolutely flawless experience. Everyone was professional, communication was fantastic. They handled everything! Extremely satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and kept me informed every step of the repair.

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

We were extremely pleased with the customer service we received. It is very obvious that doing a great job is important and the customer satisfaction is the number one goal. We are very pleased with our experience. Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Prompt, efficient, thorough. Good communication.

Customer Service

See previous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair came out perfect and the people where kind and very helpful

Customer Service

They where great and helpful every step of the way

Returned Clean

My Experience

Wonderful experience from beginning to end. True professionals. Great people too.

My Experience

The job was done properly and on time. What more could anyone want?

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so nice and did such a great job with my car! Thank you so much!

My Experience

I will send any and everyone that needs auto body work done to you. The quality, customer service, and kindness of everyone involved was second to none

My Experience

Had nothing but a great experience with Fort Hill. From the beginning of the process to the end, they treated us like they knew us for years. Went above & beyond my expectations. Great atmosphere & very attentive to their clients. They show they care. I would recommend to anyone in need of car repairs. Thank you Fort Hill....and a special thanks to Debbie & Cristian.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will only recommend this auto body shop

Repair Quality

Best auto body shop around. Great customer service and amazing work. I would recommend this shop to everyone and would hesitate to use them again.

Customer Service

Amazing

Returned Clean

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just a misfortunate misrepresentation of availability. I only went out of my way to this shop because I was told my car could get dropped off the 5th over the phone. I was not informed that the 5th wasn’t actually available until I had already signed the consent to work paperwork. I would have preferred honesty over the phone.

My Experience

I’m still assessing the car, but I appreciated the responsiveness of the team there with realistic updates on the completion date

Likely to Recommend

Repair Quality

My only issue is that my battery died two days after picking up my car. Not sure if it’s related, but seems like quite a coincidence if not. Overall I was happy with the service!

Customer Service

Only complaint is that I wish I could have received a call back on Sunday when my battery died, but it was off hours I know. Everyone was very responsive and helpful and friendly

Returned Clean