Fort Hill Collision Services

4.8 (234reviews)
98%
213 College St.,  Amherst,  MA  01002

In operation 27 years.

Our family owned facility offers personal touch and knowledge of collision repair industry which allows us to make the experience of going thru the process more pleasant for our clients. On our staff we have experts in claim handling, insurance appraisal processing and customer satisfaction with combined over 75 years of experience. We of course offer superior quality collision and auto body repairs as result of which we are certified collision repair facility by Nissan, Volvo, Hyundai, Infinity, Kia, Dodge/Ram/Chrysler, FIAT and others. We collaborate with ALL insurance carriers but ultimately we work FOR our CLIENTS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (234)

My Experience

Although it took longer then I thought it would. I am very pleased with service and my communication with Debbie.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend!!

Repair Quality

You guys did an amazing job and the car looks like nothing ever happened! I am beyond happy with the result and can't thank you enough!! Your staff and crew were extremely friendly and easy to talk with and made the whole experience very smooth. The nine out of ten rating is only because it was a very long wait to get the car back but I completely understand that these things just take a while to get parts and labor etc.. Thank you so much and I will definitely recommend you to anyone else who is in need of some very professional body work!

Customer Service

Excellent and friendly customer service!

Returned Clean

Likely to Recommend

Repair Quality

The staff at FHC was great to deal with.

Customer Service

Returned Clean

My Experience

Good service!

Likely to Recommend

Repair Quality

Temperature gage inoperable

Customer Service

Very good

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so helpful and made the whole experience so easy! I would recommend this place to anyone!

Likely to Recommend

I wouldn't recommend you to anyone who expects near perfect workmanship judging by the work done to my car. It's not a huge deal on my 09 Mazda but I'd certainly hope to get a better level of quality control had this been a more valuable car.

Repair Quality

Took a real long time to complete. Many imperfections in the paint including bumps and a overall eggshell finish. I appreciate that the lift gate works again but the adhesive has already pulled away. Nothing about this repair is perfect yet rather ok at best.

Customer Service

Customer service was very decent although I would have liked to receive more up to date info. The text message info can never be trusted .

Likely to Recommend

You guys Are my favorite in the world

Repair Quality

Super great service thank you

Customer Service

Best customer service ever

Likely to Recommend

Very good 👍

Repair Quality

Customer Service

Very good work and corresponding with them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

There was minimal communication, I was calling to ask how much longer and I would get a ballpark. I know it’s hard to say exactly when it will be done but I was quoted and “few more days” and it took a few more weeks. Everyone was very kind though

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

We have another appointment to finish the job on Friday 11 2024

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every person at this shop was kind to me in a situation filled with frustrating inconveniences. They took my bad situation and gave my car back looking and driving like new.

Likely to Recommend

Repair Quality

The people at Fort Hill were nothing but kind to me in a really hard situation, and they worked as fast as they could to repair my car. I would give them 11/10 if I could!

Customer Service

the people at fort hill took excellent care of my vehicle, had great communication with me when Subaru sent the wrong parts and they had to reorder (not fort hill’s fault…. Subaru’s fault), and were so kind to me during a very stressful time. I highly recommend them! My car is driving better than when I bought it.

Returned Clean