Fox Chrysler Dodge Jeep RAM

4.8 (563reviews)
95%
4100 PLAINFIELD AVE NE,  Grand Rapids,  MI  49525

In operation 53 years.

Fox Collision Plainfield is a full service auto body repair facility servicing all makes and models. We work closely with ALL insurance companies for your repair needs. You deserve COLLISION REPAIR BEYOND COMPARE!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (563)

My Experience

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Repair Quality

Customer Service

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I'm honestly not sure .take this experience out and just my previous experiences..then I absolutely would.. but just based on this experience..I wouldn't feel right recommending fox

Repair Quality

My vehicle is still not repaired..I've been a called down 3 times to pick it up only to find it still not complete. The last time I was called it looked okay..the dash said drive to learn for the tire pressure .so I assumed it was done . before I got home I had warning lights on.. telling me there was still a problem with my tpms system..this is ridiculous.. if it's not solved soon I'm going to file a complaint with the state, and have my insurance reverse the payment for the repairs as the work isn't completed.. you have wasted 13 hours of my time with driving to pick it up..not to mention the additional fuel costs driving a rental that only gets 30 versus my Kia that gets 60... Please fix my car correctly!!

Customer Service

See previous comments..Zane is always nice and I feel like he's trying..but this is ridiculous..

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Repair Quality

Nice work, pleasant staff.

Customer Service

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Repair Quality

Great communication and workmanship

Customer Service

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Thank you for the great service

Customer Service

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Repair Quality

Very quick to get an estimate and a fast turn around on repairs.

Customer Service

They made sure everything was right...plus, the full washed and cleaned up my truck before I picked it up.

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Repair Quality

Excellent Service!! Fast and communication was fantastic.

Customer Service

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My Experience

Zane and his team did an amazing job. Communication and timing were amazing. The team went above and beyond, adding a full detail, which was greatly appreciated.

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Customer Service

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Happy to recommend you to family and friends.

Repair Quality

While the repair took longer than I expected I understand why and appreciate the excellent work and your attitude of doing things right. I especially appreciate not being charged for a loaner car for the time it took to fix the car. Very happy with the outcome and really appreciate how well we were treated by all the staff. We will happily recommend our family and friends to you.

Customer Service

Staff made me feel like they sincerely cared about me and our situation.

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Repair Quality

Everything was great, you guys rock!

Customer Service

Great, Zane is the man

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Repair Quality

Have worked with Zane and the body shop personally and with my business and have always had a great experience.

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Zane is great. Helpful and knowledgeable he worked hard for us c

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The staff are so friendly and professional!

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always a pleasure to work with Fox and the great Collison team

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Kept me updated throughout the whole process, very kind staff, quick with a loaner vehicle, repairs were done earlier than expected. Huge thanks to Fox for their outstanding customer service and experience.

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