Fox Chrysler Dodge Jeep RAM
In operation 53 years.
Fox Collision Plainfield is a full service auto body repair facility servicing all makes and models. We work closely with ALL insurance companies for your repair needs. You deserve COLLISION REPAIR BEYOND COMPARE!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair shop made everything so easy for me. They kept me up to date on the progress of repairs. The lady I always talked to, I think her name was Charly, was always pleasant. When I brought my car in Enterprise was closed so they took me home. I really appreciated that. Overall I was very pleased the service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All repairs were completed on time and it looks great!
Likely to Recommend - 3.0/5.0 -
Works seems fine, very transactional and definitely a lack of communication. No one walked me through all the repairs or updates. Just gave me a copy of the bill and receipt
Repair Quality - 3.5/5.0 -
Repair seems fine, it was pretty mush drop off car hand in my keys and when done same thing. The receptionist game me my bill and keys and l left
Customer Service - 2.5/5.0 -
There really wasn’t any
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Very nice peeps!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything turned out wonderful and all repairs look and seem great. Having one small thing I may have to follow up on but hopefully not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David, Zane, Charlie and Steph at the service side of things were all wonderful. Repairs seem solid and once I can wash it it’ll look brand new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked up the Ram 3500 on Saturday. The collision shop was closed but I was able to collect the truck from service and pay the cashier. I spent 3K on top of what insurance provided. Sadly, the truck was filthy, the front left wheel and left rear fender were still covered in deer "aftermath." The left front wheel has so much deer parts in it that the imbalance and needed alignment make the car undriveable at highway speeds. Lastly the left rear fender has what appears to be parking lot rash from the Fox lot where an adjacent car probably ran its mirror down the side. I have attached pictures. I picked Fox so I share most of this blame.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Zane and Charlie were both professional and courteous. The process from start to finish was well communicated and seamless.
Customer Service - 5.0/5.0 -
Zane and Charlie were both professional and courteous. The process from start to finish was well communicated and seamless.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Our jeep is not done yet, still have three things that need to be fixed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been completely satisfied with Fox Collision Plainfield repair quality. So far, so good. Paint matching looks perfect.
Customer Service - 4.5/5.0 -
Almost Completely Satisfied with customer service. I think the repair updating could be improved. I had to call to find out that the car repair was finished. Otherwise customer service was great.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I know it’s not their fault it got damaged but they are not doing much about it. Kind of left me hanging and I called yesterday- it’s been a week and no return call. So I am getting very upset. I was waiting to do this survey to see what is happening with the new damage and what the plan is. But I have not heard a word.
Repair Quality - 2.5/5.0 -
My car was damaged while in the care of Fox collision (very disappointing) so I am now waiting to have that dealt with. The original repair that I went There for turned out ok. Looks like new. They did a great job on that.
Customer Service - 2.5/5.0 -
They asked for my phone number so they could send me updates and they had the rig for 34 days and I only had one call. Then I had to call twice before I could get an answer on my end date. Surprisingly it was that day and I called after 3. So would they have called me to tell me before days end. I was already at my rental allowance of 30 days and it was day 34 so was being covered by insurance so needed to know.