Fox Chrysler Dodge Jeep RAM

4.8 (567reviews)
96%
4100 PLAINFIELD AVE NE,  Grand Rapids,  MI  49525

In operation 53 years.

Fox Collision Plainfield is a full service auto body repair facility servicing all makes and models. We work closely with ALL insurance companies for your repair needs. You deserve COLLISION REPAIR BEYOND COMPARE!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (567)

Likely to Recommend

Repair Quality

Work appears to have been completed to expectations.

Customer Service

They answered all questions to the necessary level of depth.

Likely to Recommend

Repair Quality

Zane was great!!! He walked us through the damage, what parts would be required , and quickly got our car back to us in like new condition

Customer Service

Everyone we came in contact with were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Charley is great

My Experience

Zane kept me informed through the process. He also coordinated with the insurance company, which I truly appreciated. Due to his amazing customer service, we will be getting our next jeep from fox

Likely to Recommend

Repair Quality

Did a great job.

Customer Service

Professional, courteous, good communication

Likely to Recommend

Repair Quality

Good communication. The car looks like new.

Customer Service

Likely to Recommend

Repair Quality

Zane and Charlie were amazing to work with and went above and beyond with our warranty claim.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This was by far the BEST Customer Service Experience I’ve had in years! Seriously I’m not kidding. From the Inception to Completion Fox Collision not only made every transition smooth, and worry-free, the Service and Care were far and above expectations! My Jeep which I take very good care of came back to me even better than when I gave it to Charlie/Zane/and the Crew! Exceptionally well taken care of. Communication between myself and the Crew was easy and timely, with no interruptions through the process. The Rental was not only exactly what I needed in order to continue my daily responsibilities, and needs, Zane made it easy with no fuss whatsoever in securing it. There wasn’t a hint on their side of me being an inconvenience at all again through the whole process. And to top it off Zane helped me take care of a Broken Windshield I was unable to have done through the Dealership! Again I’ve never had a better experience. This is the 3rd Brand New Vehicle I’ve purchased from this Dealership, and no one treated me better, or taken care of me like THIS CREW. Thanks Guys! Will

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

They went out of their way to make sure the repairs were done accurately and really took care of my jeep.

Customer Service

Were on constant communication with me and answered all of my questions.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the work performed. The repairs look great. The staff that I talked to were very nice. I also appreciate Zane made a temporary fix to the drivers side mirror so we could make our trip to Traverse City safely.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All was good

Customer Service

It was fantastic

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Overall, I would recommend Fox Collision to others. They made the process as convenient as possible, considering that collisions and repairs are never convenient. They were helpful and answered all my questions.

Repair Quality

Friendly staff, excellent customer service, and quick, quality work.

Customer Service

Returned Clean

Likely to Recommend

We were very happy with communication from the body shop, the repairs and the staff

Repair Quality

Everything was fixed and looks great! Fox gave us updates as things were being worked on and completed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Surprised I was advised not to wash my car for 30 days.

Customer Service