Franklin Park Lincoln
COMMITTED TO CUSTOMER SERVICE . We offer life time guarantee for all of our work men ship for as long as a customer own's or leases the vehicle. We are committed to customer satisfaction . We do quality work in a reasonable amount of time. We email customer through the events of there repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It looks perfect . Completed on time
My Experience - 5.0/5.0 -
Courteous, quick service, great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They also detailed the interior of my car. Which I was very happy about.
Customer Service - 5.0/5.0 -
They were great to work with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks beautiful. Appreciate Valerie working with me. Because of the accommodations made for me and consideration given to me,Franklin Park will be my "go to" dealership. Thanks, Beverly Barnhill
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people that I can in contact with were: pleasent, helpful, explained what needed to bo done and offered me a loaner car. The repairs were made in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly and accommodating. They fixed my vehicle in a timely manner, and they did a great job.
My Experience - 5.0/5.0 -
Everything was completed in a professional and organized manner. Employees took the time to learn your name, occupation, etc and mention it to you in conversation even if it was a few days later. That is good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
brought my car in for a windshield and now it doesn't start.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So helpful, it was great. Very prompt, I was in and out very quickly. They arranged rental car, pickup and drop off, and had the repairs done before I know it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I had come to collect mmy vehicle from its initial repairs I found new damage to the driver door and rear side door. It was not found in the photos taken by the manager. Although there was some disagreement in whether or not the rear door scratches were there before, not the driver door damage, the manager kept the vehicle and had it repaired by the next day. Everyone was still pleasant and nice. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! The Body Shop team at FPLM did a great job AND got it done ahead of schedule. Many thanks for once again going the extra mile for your customer! Would highly recommend to anyone who asks!