Franklin Park Lincoln

4.7 (1,170reviews)
94%
5272 Monroe Street,  Toledo,  OH  43623

COMMITTED TO CUSTOMER SERVICE . We offer life time guarantee for all of our work men ship for as long as a customer own's or leases the vehicle. We are committed to customer satisfaction . We do quality work in a reasonable amount of time. We email customer through the events of there repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,170)

My Experience

Well satisfied. I'd change nothing.

Likely to Recommend

Repair Quality

Looks very good. All nicely done.

Customer Service

Overall, quite good. Office was closed when I arrived (when it was supposed to be open), but this was quickly rectified.

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My Experience

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Great and quick work! Highly recommend!

My Experience

Everything was excellent! We were in a tough spot and they offered us a complimentary car which helped us out tremendously! Team did great work, if we have to get work done again we'll definitely be back!

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Repair Quality

Customer Service

Excellent service and help with the complimentary car without that we would've missed so much work!

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My Experience

Everything looks great!

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Repair Quality

Looks like new!

Customer Service

Everything was great!

My Experience

Good communication was helpful. Also complimentary rental car was great to have. Car looks good!!

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My Experience

Nice job, Thank You

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My Experience

My accident happened on June 28th and I had my Ford Maverick in to Franklin Park Lincoln Mercury by July 3rd. They provided a free Lincoln SUV loaner, kept me updated throughout the repair process, and had my vehicle out the door by July 16th. I was very happy with the service I received and the service personnel that I spoke with, and I will definitely recommend this dealership's body shop to anyone needing auto repair work. Thank you!

Likely to Recommend

I will and already have recommended them.

Repair Quality

I was very pleased with my experience. Everything from bringing my car in for an inspection and immediately having it taken in for the service work and receiving a free loaner car until it was completed. It came in on the 3rd and I got my notice on the 16th that it was done. I've had several days to drive it and look for any problems and so far I have not seen any. They did great work quickly, kept me informed of the progress along the way, and gave me a free Lincoln to drive while the repairs were being done. Couldn't really ask for anything more than that!

Customer Service

I was very pleased with my experience. Everything from bringing my car in for an inspection and immediately having it taken in for the service work and receiving a free loaner car until it was completed. It came in on the 3rd and I got my notice on the 16th that it was done. I've had several days to drive it and look for any problems and so far I have not seen any. They did great work quickly, kept me informed of the progress along the way, and gave me a free Lincoln to drive while the repairs were being done. Couldn't really ask for anything more than that!

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My Experience

Great people, had my charger looking brand new it was done before time which I really appreciate it thank you very much for taking good care of my charger

My Experience

Best experience I have ever had with a collision department. Jared was awesome. Great communication and quick repair.

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My Experience

Everyone was friendly and helpful, I had a very positive experience. Definitley would recommend Franklin Park Lincoln to friends and family.

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Repair Quality

Fast and friendly service, and seems to be good work as far as I can tell.

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My Experience

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Repair Quality

They did a good job and they were quick to fix things that they missed at first when I pointed them out so overall, I was very satisfied

Customer Service

Staff was very pleasant and cordial