Frank's Auto Collision

4.9 (1,479reviews)
98%
2101 S El Camino Real,  San Clemente,  CA  92672
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Shop AssistantSparkles

In operation 46 years.

We have earned a reputation over the last twenty plus years for being an honest dependable body shop and a leader in the field of auto collision repair. We will help you with getting your claim processed in a timely manor. We excel at the following repairs: Minor and major collision repairs, uni-body and conventional frame repair, repainting, paint touch up for scratches and dings. We also replacement of all manufacturer's original equipment parts, such as headlamps, tail lights, grills, mirrors, moldings, handles, wheels, etc. Call us with any questions about our quality auto repair. We have been family owned and operated since 1980 and we have been serving San Clemente and Orange County since 1969.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,479)

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The staff at Frank auto are the best. They made my experience very pleasant.

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Beautiful work

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The car looks terrific

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I repeated mentioned that the car was coming in on Tuesday and not on Monday and that it was needed the following Wednesday and that didn't quite compute. I got a call about bringing the car in on Monday and several messages that the car would only be ready on Friday. But the car was ready on Wednesday and I greatly appreciated that it was delivered since unexpectedly my husband was in the hospital and I couldn't come and get it

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No quality control, poor communication, did not repair the car correctly, left the car a dirty mess. Pablo said the entire liftgate would have to be replaced. Angel said they just repaired it.

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change out a personalized license plate frame. I received the car dirty with red writing and all kinds of blue/chalk powder in the left passenger area and the back by the tailgate. A new scratch was put on the right middle tailgate- which was rubbed out. The repaired bumper and left 1/4 panel are not flush. Completely unacceptable.

Customer Service

Angel tried to make things right, but there are bigger issues. There is no quality control before car is returned filthy, scratched and not repaired correctly.

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Nice to know there is a shop that cares about quality and customer service.

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The entire staff was professional, efficient, friendly and easy to work with. They got me in quickly and fixed my car in record time, which I really appreciated, it is difficult to be without a car. Angel Vazuez was the technician that I worked with, amazing guy. Angel was professional, knew his business, was easy to work with, I was confident in his abilities and I trusted him, he came through for me. All in all a good experience with your company. Thank you.

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Everyone was professional, efficient, friendly.

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Great work, clear communication, and excellent customer interface.

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Excellent. professional and personal.

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I always do

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I like Franks so much that I make it a habit of hitting something at least twice a year. I have to check in on Mauricio’s soccer team and get my fill of coffee

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We will be bringing our assent in next

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Very good service on our outback for front end damage. Kept us up to date on the work progress

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Great customer service

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Not really looking forward to driving my car down to San Clemente to get these items repaired properly. If I was to describe my experience to a potential customer of yours I doubt they would retain your services.

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The top of the doors don't line up like they did before the accident. And the "tape" on the window area of replaced door has bubbles and doesn't appear to have been done with the precision and craftsmanship I would expect from Subaru.

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The inspection of my vehicle was sub par at best.

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It’s my 3rd time at least

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So happy with it !

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Excelente

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Excelente service

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I felt very good!! They were so friendly and Responsible.

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Definitely.

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Very Nice and fast job. My car looks Beautiful again, Thanks to to Frank’s Collision ‘s Technicians! Thank You Very much! 🙏

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Clean and Fine work.

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Returned Clean