Frank's Automotive & Collision Center
In operation 21 years.
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry. This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services. Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, professional service. Would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edgar and his team did a great job in repairing my vehicle. Edgar was courteous, professional, and knowledgeable. I would definitely use Frank's again for all of my vehicles.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated finishing up early and the work looked as good as new
Customer Service - 5.0/5.0 -
Very helpful and very organized
Returned Clean
My Experience - 5.0/5.0 -
The car front in looks and drives great
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Frank's for any collision repairs
Repair Quality - 5.0/5.0 -
Aside from parts issues out of the shop's control, the repairs were excellent and made the car look like new.
Customer Service - 5.0/5.0 -
Customer service was good and communicated well with the timeline and status of the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
paint match is not precise, the replaced door has bubbles and is misaligned the front gap is 2x rear gap, there are ribbons of paint coming off rear bumper.
Repair Quality - 2.0/5.0 -
this survey doesn't work on my phone, the drop down gives ZERO options. the work from franks was sub par imho
Customer Service - 4.0/5.0 -
customer service was reasonable although calling and having to be transferred each time is less than ideal. body and mechanic need separate lines
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied. That is why I always choose Frank's Automotive whenever a repair is needed.
Customer Service - 5.0/5.0 -
I was completely satisfied with all the services I received at Frank's Automotive. From initial call to initial inspection to services performed and return of my car, everything went perfect. That is why i've made Frank's Automotive my services provider choice for years now. Thank you and keep up your great talents.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was unmatched. Price was unbeatable. Work done properly and ahead of schedule. No wonder they are in the top running for Best of New Braunfels!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and great service
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 4.8/5.0 -
Excellent job repairing. Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thoughtful and professional. Exceptional work. Highly communicative throughout. I always come to Frank's.