Frank's Collision - LA Porte

4.8 (135reviews)
98%
2151 Underwood Drive,  La Porte,  TX  77571

In operation 23 years.

Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (135)

Likely to Recommend

Frank's is the only place that I have body repair performed due to the bottom feeders leaving damage from not being able to exit their vehicle like a normal human.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Frank's om Laporte has done several repairs for me and they are wonderful!

Customer Service

Returned Clean

My Experience

The overall process was seamless! Everyone was kind and professional, and they went above and beyond to get my car done for an upcoming roadtrip! Love this shop !!

Likely to Recommend

We wouldn’t take our car anywhere else!

Repair Quality

The staff and workmanship at Frank’s is exceptional. They have repaired more than one of our family’s cars, and we were 100% satisfied with their work! We would not take our car anywhere else!

Customer Service

Excellent customer service! No one wants to be involved in a wreck - and they are most kind, understanding, and helpful!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very helpful and informed. I was kept informed on the progress of the repair.

Customer Service

Returned Clean

Likely to Recommend

Very pleased with the whole process

Repair Quality

They always called and kept me up to date with the progress of my car. Very friendly and helpful staff!

Customer Service

They always called and kept me up to date with the progress of my car. Very friendly and helpful staff!

Returned Clean

My Experience

My Experience

Staff is attentive, courteous and professional

My Experience

Frank’s kept us updated on the status of our repair every step of the way. wish other auto service groups would take notice and copy their customer service. We would use them again.

My Experience

My car looks as it was before before the accident and I’m very happy with it

Likely to Recommend

Repair Quality

Very quick. Great service.

Customer Service

Communicating was prompt

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good stuff

Repair Quality

Everything was great, I was well informed of my vehicles status.

Customer Service

Very Satisfied - well informed.

Returned Clean

Likely to Recommend

Repair Quality

End product appears to be a good job. Missed painting a taped area after being told it was ready. It was corrected by the next day. Franks did pay without hesitation the extra day of car rental.

Customer Service

Initially told I was going to be communicated with status. My expectatation was a text or email every day, perhaps I was ignorant in the matter

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was happy to take my car to Frank's for collision repair I have used them before and so had my son-in-law we've always had good outcomes. The work was done actually a day early and the repairs were perfect thank you. It also makes it so simple that they work with enterprise in your park on Center Street. They brought me a car enterprise bought me a car pick me up at Frank's and when I dropped it off I left it at Frank's and they took care of getting it back to enterprise so thank you Frank for such great surface

Customer Service

Collision repair was very prompt and accepting my car, repairing it timely within a week parent it was mostly synthetic repairs to two doors. I was very satisfied with their work and I would take a car there again!

Returned Clean

My Experience

I have to say Chris is the best manager in the whole process i have had with dealing with this repair. Super cordial always keeping me infomed. And getting the issued resolved very quickly.

My Experience

I honestly like the update on my vehicle daily He made me not have to call and ask questions Also very professional and explain to me in detail about the whole situation and process.

Likely to Recommend

Repair Quality

Everything was great really like that they kept you updated with my vehicles work and texted me daily on what was going On and the set time for the completion of my vehicle being completed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Phenomenal service-I had problems with my side view mirror and was given a reasonable estimate. They fixed my mirror at no charge-great news for someone on a fixed income-I will never go anywhere else.

Likely to Recommend

Repair Quality

100%, greatest ever

Customer Service

Best service

Returned Clean