1st Choice Collision - Alvin

4.8 (511reviews)
94%
111 Highway 6,  Alvin,  TX  77511
See Photos
Online Estimate
Book Appointment

In operation 4 years.

1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (511)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that left vehicles looking brand new. The front desk staff received exceptional recognition for being knowledgeable, friendly, and going above and beyond. Communication was a standout strength, with customers appreciating daily text updates and proactive outreach throughout the repair process. Many noted repairs were completed ahead of schedule, and several customers were pleasantly surprised by complimentary vehicle cleaning. A few customers noted areas for improvement, including occasional repair alignment issues, longer-than-expected timelines due to parts delays, and requests for more Spanish-speaking staff. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... thank this special team at first choice collision. Absolutely top notch customer service and great work on my car. From beginning to end I was taken care of always ..." Read more
"Customer Service Knocked It Out Of The Park. These People Treat You Great And Keep You InThe Know. ..." Read more
"... satisfied with my experience with Choice Collision, from the office staff to the repair technicians, I couldnt have asked for better service. I would recommend for anyone needing repair services." Read more
"... shined the tires. The interior looks cleaned as well. 1st Choice Collision went above and beyond to make this a great experience." Read more
"Everyone I dealt with at 1st Choice was extremely professional and personable."
"The process was made simple and stress free. The repairs were completed before the estimated time given. The car looks great. They even washed it and shined ..." Read more
"... cannot finish in 3 days, but they did a bang up job of getting it back to me in under 2 weeks, and before promised date." Read more
"Actually, it was done a couple of days early."
"Had issues getting some of the parts so my date got pushed back a few times- not 1st Choices fault."
"Was first told about 10 days and it turned into over 3 weeks. But do great work."
"The communication was awesome from the front desk to the manager. The work was high quality and done in a timely fashion."
"... the whole process from beginning to end was easy, the communication was excellent everyone was great to work work." Read more
"... 10. So nice and considerate every time I called. Updates sent are terrific" Read more
"Through every stage of repair they kept me updated. They were awesome."
"I had several updates during the repair process"

My Experience

Did a Great Job!! thanks

My Experience

Highly recommended!!

My Experience

I would like to say the staff was amazing. The lady named Ashley was so friendly and helpful

Likely to Recommend

I would definitely recommend them to my friends and family in this area

Repair Quality

I had a great experience from beginning to end. The young lady, I believe her name is Ashleigh helped me the entire time making sure I understood what needed to be done on my end as well as my insurance.

Customer Service

Again, your team kept me totally informed the entire time. I really appreciated that.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks again

Customer Service

Thanks

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service

Repair Quality

Great service!

Customer Service

Very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Ashley absolutely knows this business. Ours was an insurance claim,not ours and she walked us through every step. The repair was outstanding communication top notch. Very satisfied.

My Experience

My Experience

The process was made simple and stress free. The repairs were completed before the estimated time given. The car looks great. They even washed it and shined the tires. The interior looks cleaned as well. 1st Choice Collision went above and beyond to make this a great experience.

Likely to Recommend

Repair Quality

I'm very happy with the service, process, and repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ashley went above and beyond to facilitate the repairs with my insurance company.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car was promised and delivered on the date they said and they did excellent work. I highly recommend them. This is my second time using them because of an accident on another car that’s why I came back.

Likely to Recommend

Repair Quality

The car was returned back to me as promised looking showroom new

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Communicates very well and keeps you updated with next steps

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am overall very satisfied with my experience with Choice Collision, from the office staff to the repair technicians, I couldn’t have asked for better service. I would recommend for anyone needing repair services.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nothing to complain.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

1 - 20 of 511

Nearby Openroad Collision Auto Body Shops

Auto body shops nearby

view more shops in: Alvin  |  77511