Frank's Collision - Texas City

4.9 (122reviews)
96%
2627 Palmer Highway,  Texas City,  TX  77590

In operation 23 years.

Established in 2003, Frank's Collision Repair works hard every day to provide exceptional collision repair work and customer service. We work with dozens of insurance companies, and we provide free estimates to ensure you always receive a fair deal. Please call us today with any questions, or to schedule a free estimate. Have questions about working with an insurance company? We are happy to explain the repair and claim process, so contact us now!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (122)

My Experience

Truck looks great. Perfect color match. Job was done on time!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone I talked to was very friendly.

Returned Clean

Likely to Recommend

Absolutely 💯

Repair Quality

Thank you for your fast service! You're all amazing! We appreciate you! Our vehicle looks amazing!

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Quality is great!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Front painted portion of the bumper clips are not fully attached. The representative advised me to bring it back because the technicians were gone for the day. This is why the rating is not higher. The rest of the repair is fantastic. Happy about delivery on the date it was supposed to be done. As far as transactions go, I do not like not being able to use cash. I was told cash is not accepted. This is also why I chose the rating I did. I was able to swing by AMOCO and return by 5:24pm.

Customer Service

Returned Clean

My Experience

Everything was super easy and the two ladies I dealt with were friendly and knowledgeable. They had my car ready within a week of the accident. I was only there about 5 minutes when I dropped it off, and 5 minutes when I picked it up. They also washed and detailed it front to back. My car hasn't been this clean since I bought it

Likely to Recommend

Repair Quality

We have been bringing our Fleet vehicles here for the last year and the work is done right. They are fast and the communication is spot on. They always have updates for the customers. Keep up the good work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The truck is beautiful. Good job.

Likely to Recommend

Professional all around staff and work

Repair Quality

Great work, freindly staff

Customer Service

Very professional and friendly

Returned Clean

Likely to Recommend

Repair Quality

I was very pleased with the results of their work. I was anxious til I saw my car. Seamless work, I feel like I got a new car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job by Frank’s Collision Repair. My Toyota looks like new!

Likely to Recommend

I would

Repair Quality

Franks did find job on my Chevy

Customer Service

Very good!

My Experience

Staff were incredibly friendly, communicated clearly and consistently, and were efficient with my repairs. I will absolutely be using them again for any future repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The only reason for the low score is because my car was apparently driven by someone and the consol and glove box was gone thru. Radio station was changed and light switches were off and not on auto.

Repair Quality

The quality of the work done was exceptional

Customer Service

The Ladies up front were very nice and informative very professional. Was a pleasure talking to them

Likely to Recommend

Repair Quality

Everything was good

Customer Service

Everything good

My Experience

Frank's Collision did an excellent job in repairing my 2018 Hyundai Sonata. Keep up the good work. Thanks