Fred Frederick Chrysler Jeep Dodge RAM Collision
In operation 67 years.
Fred Frederick Chrysler is a full service Chrysler Dodge Jeep and Ram dealership that is dedicated to providing outstanding customer service to all of our customers. We work with all insurance companies to make sure that your car is returned to pre accident condition in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I particularly liked the e-mail status updates.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I did not appreciate having to return for clip after leaving the vehicle for a week.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The car looks brand new! Your work was superb.
Likely to Recommend - 5.0/5.0 -
In fact, I have already recommended your Collision Shop! Who knew we had such quality right in downtown Laurel! Never again need any of us suffer through the "Gerber Trauma!"
Repair Quality - 5.0/5.0 -
New car quality!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work and complete paint jobs on both cars were outstanding. The Lexus and the Volvo convertible look as if they just came off the showroom floor.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The body looked good however, some of the components were not plugged back in correctly.
Customer Service - 4.0/5.0 -
It was fine enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked fabulous, and it was completed in a timely fashion.
My Experience - 5.0/5.0 -
Nothing at this time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What I appreciated most was the constant communication/updates on the status of my vehicle. There were several emails throughout the process as well as a prompt phone call once it was completed. Lastly, I received my car back in better condition than we I dropped it off, outside of the damage my car was filthy inside and out. The car wash was going to be my first stop when I picked up my vehicle, needless to say it was no longer needed. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At this juncture I am satisfied. We are still working through some of the other problems from the accident that weren't caught during the first review.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Fender and passenger door don't quite line up in a smooth transition.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had the best and easiest experience that I ever had when dealing with the body shop. Everything went better than planned. To top it off my car was ready early. They communicated with me throughout everything and I never one had to call with additional questions. JOB WELL DONE !!! I will be seeing you again with future repairs. (I have another car that I need fixed. I just need to to get the $500 deductible)