Fred Frederick Chrysler Jeep Dodge RAM Collision
In operation 67 years.
Fred Frederick Chrysler is a full service Chrysler Dodge Jeep and Ram dealership that is dedicated to providing outstanding customer service to all of our customers. We work with all insurance companies to make sure that your car is returned to pre accident condition in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Vehicle is still not completely fixed. The bumper cover did not adhere properly and a new cover has been ordered, The bumper cover was ordered a week ago and still has not arrived.
Customer Service - 2.0/5.0 -
The repair has been ongoing for about 6 weeks and is still not complete. We still are not sure when the job will be finished.
Likely to Recommend - 5.0/5.0 -
I can not think of any dealership which is better. I am a lifetime consumer.
Repair Quality - 5.0/5.0 -
I have been a customer since 2000. I have ALWAYS received impeccable customer service. It is also a pleasure knowing the individual staff on a first name basis. I know that I am getting the BEST possible service. Fred Frederick is a Laurel, MD institution, and I hope it is there for many years in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Good ten
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
my car looks good thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
i thought everyone was great from beginning to end. However I'm still waiting for my license plate cover that wasn't in when I picked my car up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and friendly office staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
While I like the feature of receiving text messages with updates the updates came very late in the process so were not helpful. I actually received one of the updates after the fact.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased started work right away on car stayed in touch every day 2let me know when I get cAr back thanks again
My Experience - 5.0/5.0 -
The work eas outstanding. Took care of additional damages prior to the accident. Good woek!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
job done well
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairman had to adjust exhaust cover at pickup.