Fred Frederick Chrysler Jeep Dodge RAM Collision

4.8 (371reviews)
96%
1 Main St,  Laurel,  MD  20707

In operation 67 years.

Fred Frederick Chrysler is a full service Chrysler Dodge Jeep and Ram dealership that is dedicated to providing outstanding customer service to all of our customers. We work with all insurance companies to make sure that your car is returned to pre accident condition in a timely manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (371)

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My Experience

The repairs came out amazingly. I couldn’t tell the difference with the new freshly painted bumper. The door looks like it did when I purchased it - no more dents. Everyone was so very kind and professional. I’m glad that Fred Frederick Chrysler did the repairs on my Infiniti. Very pleased with everything ❤️

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My car looks great and thank you

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Everyone very, very friendly and helpful!!!

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Excellent customer service

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I am pleased with my car. It looks like a new car. The men provided good customer service as well.

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My Experience

I am impressed with the entire process. Excellent body work. The serviced part of the car looks as good as original. Communications were clear, simple, and pleasant. Well coordinated team work. Completed the service on time as promised. It was a pleasant experience. Thank you.

Likely to Recommend

I visited this place a decade ago, and now for this work. They are consistently perfect.

Repair Quality

Excellent customer service by several ways. Communications were clear. At first, reception was good. Explained the expected service options. Worked seamlessly with the insurance, arranged transport to rental car. Communicated the progress of work and delivered the vehicle on the day promised. I was impressed by their excellent body work of the car. The serviced part looks like the original. The car was washed and clean before returning to me. I was happy as I was driving my car that looks like new. It was a pleasant experience to me.

Customer Service

Happy that the entire process was easy, fast, and efficient. Helpful, answered my other questions, called rental car for me, communicated the progress, and called when the service was completed.

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Extremely satisfied with the communication and work done by this shop.

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Returned Clean

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I come from another Ram service center that turned me off. I discovered you guys and keeper.

Repair Quality

I want to thank Fred Frederick and Mr. Larry Holder for doing an awesome job to repair my truck. I had some major to my front/bumper and doors. They took the care to do a Perfect job, making the truck look like new. There was an incident where something did New damage to the front. Fredericks took ownership of the issue and made efforts to replace With new parts. Now while not to throw any other or previous Ram repair shops under the bus I truly DOUBT, if any of them would have owned this fault and replace with NEW parts. They really helped make my 2017 Ram Longhorn my forever truck

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Courteous and Patient, valuing customer service.

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I had my car painted at Fred Frederick and just like last time when I came there, everything was perfect and everybody was very nice to me. Thank you so much for everything.

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Everything was perfect - thank you

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My Experience

Great job!!!

My Experience

As soon as I needed body work to my rav, I called Fred Frederick Collision center. They had me drop my vehicle off the same day and it was ready less than a week later. I had to work with both Prgressive and Erie insurance, and the Erie rep was so pleased I was taking my car to Fred Frederick because of how efficient they are and how much care they take. Larry was my main contact and he was very easy to get in touch with. He even handled the logistics with my loaner car from Enterprise, which saved me time and hassle. My rav has a very unique color that I was worried about them matching, but the new parts blend perfectly with the existing vehicle. I can’t recommend this shop enough.

My Experience

Larry explained the process of repairing my vehicle and then kept me abreast at each stage of repair. Very personable and easy to talk to. Each person i dealt with treated me like they had been dealing with me from the beginning. One of best experiences I've had .

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My Experience

Great working with Larry to get the warranty paint work approved and get the Jeep in the shop. End product is really well done. The guys in the shop did flawless work.

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Returned Clean