Fred M. Susan Autobody Inc
In operation 10 years.
Fred M. Susan Automobile Body Repairing & Auto Painting is a benchmark in the auto repair industry in the city of Somerville, MA We provide excellent automotive repair service and quality like no other We offer Towing and Free Estimates to best serve our customers. We've been repairing vehicles for more then 5 years with excellence, expertise and honesty We are have passion for what we do and that's why we are 4.9 stars on Carwise and Google.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good service, car looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job
Customer Service - 5.0/5.0 -
very helpful and they did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easy to work with.
Repair Quality - 5.0/5.0 -
They took the time to wash and vacuumed the interior of the car.
Customer Service - 5.0/5.0 -
All the staff was pleasant to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Repair work seems good but took a long time. We had to keep calling for updates.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I'm very satisfied with your services and would like thank everyone that was involved in the process I'm deeply touched you will have me as your costumer for ever. Iloisa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thanks to all that was involved in the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to take a moment to thank the ladies that work in the office. They’re very efficient at their job. Especially when dealing with insurance. Very professional, compassionate and understanding. They was in top of the insurance and they are very aware of how the business works. I will always return here or recommend Fred M Susan to my friends and peers. Thank you again! You Ladies are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are very nice people. They know what to do and they are fast with quality. I like them.
My Experience - 5.0/5.0 -
Very easy experience, good communication and work was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had great work done to the car and also had wonderful communication and also great work to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very professional. Friendly and helpful. Worked hard to find the part for my truck. Next time, please don't disassemble the truck until all part are in stock so we can avoid the month long fix time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Fred Susan team was great beginning to end. They finished ahead of schedule and did a terrific job. They even cleaned my mats before pickup which was really great. I recommend this team.
My Experience - 5.0/5.0 -
Fred M Susan is top notch in customer service and the quality of work performed. Your staff was super helpful friendly and professional. I was very impressed and happy with all aspects of the service and I would absolutely recommend your business to anyone. You all made a difficult situation easier.
Likely to Recommend - 5.0/5.0 -
I highly recommend Fred M Susan auto repair
Repair Quality - 5.0/5.0 -
My car looks new and like the accident never happened. They also completely cleaned the interior and washed the exterior.
Customer Service - 5.0/5.0 -
They were amazing! Fantastic work and customer service.
My Experience - 5.0/5.0 -
They did a wonderful job! They are very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a superb job with my car repairs.
Customer Service - 5.0/5.0 -
They are very nice and wonderful people. The whole staff is very kind, friendly, and helpful. They did a wonderful job with my car repairs.