Fred M. Susan Autobody Inc
In operation 10 years.
Fred M. Susan Automobile Body Repairing & Auto Painting is a benchmark in the auto repair industry in the city of Somerville, MA We provide excellent automotive repair service and quality like no other We offer Towing and Free Estimates to best serve our customers. We've been repairing vehicles for more then 5 years with excellence, expertise and honesty We are have passion for what we do and that's why we are 4.9 stars on Carwise and Google.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great to work with. Good communication and helpful the whole time. Organized too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0 -
good
Repair Quality - 5.0/5.0 -
very good
Customer Service - 5.0/5.0 -
good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I wish the employees at Fred M. Susan offered a service that wasn't related to a car repair simply because they are so KIND and professional. When I left the office this time I genuinely said "I hope to not see you again anytime soon...but if/when I do, I will be happy to see your faces!"
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service at Fred M. Susan is unparalelled. They make a stressful event and seemingly daunting process extremely smooth with their kindness, promptness, and professionalism. I recommend them to all my family and friends!
Likely to Recommend - 5.0/5.0 -
Absolutely, would recommend. Would use them again myself (hope I don't need to)
Repair Quality - 5.0/5.0 -
Dents were repaired and no longer visible. Even the inside of the car is cleaner and better shape than when I left it
Customer Service - 5.0/5.0 -
Repair shop did a good job, timely, kept me informed about the process, when car would likely be ready, cost, and they were friendly and courteous throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very responsive and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
All the work seems to be well done, and they cleaned the interior nicely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This place has done work on my vehicles several times (none of them were my fault!) and the quality of the work is excellent. The people who work there are really personable, too. Great communication and ready when promised, too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I've had work done on two different cars here. Even after the first time, I've recommended this shop. Very easy to work with.
Repair Quality - 5.0/5.0 -
My car looks like it was never hit by another vehicle. Great work.
Customer Service - 5.0/5.0 -
The check-ins via text were great to receive. The woman in the front office was really friendly, and the people who did the body work were great, too. They know that we love our cars and work on them like the cars are their own.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were friendly and communicative, and did good work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and very personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast service, my car was returned in great condition!
My Experience - 5.0/5.0 -
Thank You for repairing mycarsopromptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good customer service
Likely to Recommend - 4.5/5.0 -
Don't know price
Repair Quality - 5.0/5.0 -
Great