Fred M. Susan Autobody Inc
In operation 10 years.
Fred M. Susan Automobile Body Repairing & Auto Painting is a benchmark in the auto repair industry in the city of Somerville, MA We provide excellent automotive repair service and quality like no other We offer Towing and Free Estimates to best serve our customers. We've been repairing vehicles for more then 5 years with excellence, expertise and honesty We are have passion for what we do and that's why we are 4.9 stars on Carwise and Google.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication. Appreciate that the final cost exactly matched the estimate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communicative, friendly, professional
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and friendly to deal with and I have told everyone I know about your amazing hold music song. 10/10 song
Likely to Recommend - 5.0/5.0 -
They did a great job and I would highly recommend the shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and were in constant communication throughout the process, keeping me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very friendly service. Car looks great. Very timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would recommend Fred M Susan autobody to anybody. Kind, trustworthy and professional through the entire process. My car looked brand new after the service.
Likely to Recommend - 5.0/5.0 -
They are the best!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were kind, kept me up to date and returned my vehicle looking brand new! They have great customer service and smoothly liasoned with the rental car company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
When I explained that I was self paying for a rental while the parts were backordered, they found a way to make my vehicle roadworthy and get me back in it. The communiation was great and the car is spotless!!!
My Experience - 5.0/5.0 -
Excellent work, attention to detail, and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for being responsive, quick to inform me of the unexpected delay which you were able to shorten by going to pick up the part yourself. Excellent customer service and I really appreciate that. Plus my car looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work & staff. Everyone was pleasant & professional. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alejandra and her staff made me feel comfortable throughout the repair process from day one. The repair to my Chevrolet was superior. I would highly recommend Fred M. Susan Autobody for anyone seeking auto body repairs.
Likely to Recommend - 5.0/5.0 -
Would highly recommend the shop!
Repair Quality - 5.0/5.0 -
Superior workmanship was performed on my vehicle.
Customer Service - 5.0/5.0 -
The staff were extremely polite and professional. Also, the work performed on my vehicle was superior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very amazed by the fantastic work they did. Absolutely in love with there wonderful job!
Customer Service - 5.0/5.0 -
Absolutely in love! With the wonderful job Fred M. Susan Autobody did to my car. They did a great job! and they’re wonderful people! I am very happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very good work and friendly staff. I just wish we had coordinated the car drop off better, so I would not have spent 2 weeks without a car.