Fred M. Susan Autobody Inc
In operation 10 years.
Fred M. Susan Automobile Body Repairing & Auto Painting is a benchmark in the auto repair industry in the city of Somerville, MA We provide excellent automotive repair service and quality like no other We offer Towing and Free Estimates to best serve our customers. We've been repairing vehicles for more then 5 years with excellence, expertise and honesty We are have passion for what we do and that's why we are 4.9 stars on Carwise and Google.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very good work and friendly staff. I just wish we had coordinated the car drop off better, so I would not have spent 2 weeks without a car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and communication. They even helped coordinate a windshield replacement (separate provider - Safelite) while the bumper was being replaced. Great service and I remain very grateful for their efforts!!
My Experience - 5.0/5.0 -
Amazing work, I couldn’t be happier. Your customer service is also awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff at Fred M. Susan’s auto body are so pleasant & helpful. My car looked brand new once the repairs were done. I couldn’t be happier with the service & repairs. I would recommend anyone who needs bodywork to go here.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything is good
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My whole experience with this place was outstanding!!! The amazing young woman who helped me coordinate dropping my car and getting into a rental to the absolutely staff who complained the repair. My truck looks like it was never hit. The inside and the outside looks like they detailed my truck. Simply amazed. I live in the Jamaica Plain so to get here was a commute but I am so appreciative of their flexibility with me picking up my truck on a work day !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks amazing like it was never hit
Customer Service - 5.0/5.0 -
They were very responsive and everyone was so nice
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great costumer services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice. The repair was great. I was surprised that the inside and outside were so clean. My car looked like the day l bought it Brand new. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So far so good they are very above average
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
It was good
Customer Service - 4.0/5.0 -
I’m happy with everything they done
My Experience - 5.0/5.0 -
One of the best services I have had. They took their time to hear what I needed help with and were able to help me as best as they could. Very patient, helpful, and kind people who take their job seriously but also with pride. They love what they do and try their best to help you with anything you need. I would recommend them to friends and family members.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
They were honest and great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fred M. Susan did an outstanding job with my truck’s body work. Professional, prompt, and detailed focused, they did an excellent job with the repair work, and their customer service was impressive and thoughtful. I highly recommend Fred M. Susan.
Likely to Recommend - 5.0/5.0 -
I would highly recommend this excellent shop.
Repair Quality - 5.0/5.0 -
Impressive and quality work.
Customer Service - 5.0/5.0 -
The work was of outstanding quality, and everyone was professional, helpful, and prompt. Could not be more satisfied.