Full Tilt Auto Body & Collision
In operation 18 years, 5 years at this location.
Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision facility, family owed and operated since 2008. Full Tilt has been voted Best in the Valley in Auto Body Repair, Mechanical Service and Detailing since 2013 to the present, as well as voted #1 in the same three categories in the Daily Hampshire Gazette Readers Poll in 2014 & 2015. Our customer service is unparalleled in the Pioneer Valley. Full Tilt also maintains the highest level of technology to perform repairs on the absolute newest vehicles in the industry, while performing exacting repairs on all years, makes and models. Full Tilt Auto Body & Collision puts our customers first while working with all insurance companies, and all claims, to make sure that every customer gets a safe and proper repair. We provide inexpensive loaner vehicles if needed. We set up rental for those eligible and have it on premise to ensure a seamless drop off and pick. Check our reputation, then come check us out.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional and friendly. I appreciated the updates and consideration for my comfort. There was an issue with loaner’s tire that was addressed quickly. All in all a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, professional and friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and very communicative car looks & smells wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
no T-Shirts? FOCK-U! 🤪 and I noticed a sweatshirt on one of your employees! Where's mine? Damn! I feel like a jilted lover… Anyway, other than not having a loaner car everything was fabulous thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone that worked on my Yukon, from drop off to pick up. As always, great communication for every step of repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done well and the cars were returned looking spiffing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both my cars were as good as new!
Customer Service - 5.0/5.0 -
Love the staff here. Very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
I couldn't be happier with the repair from full tilt, they were very open with all pricing and any changes that came up and they communicated very well thru the entire process. The repair looks amazing and would 100% recommended them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience with full tilt they did an amazing job and communicated very clearly thru the whome process.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience every one was very helpful and keep me in the loop at all times and did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team at Full Tilt is incredible. They’re fair and pay attention to detail. I won’t take my vehicle anywhere else. They have my full trust.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly & helpful
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend
Repair Quality - 3.5/5.0 -
Hood and bumber were not aligned completely and passenger rear door is now hung up on trim molding causing damage as I use it.
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job looks great 10++
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them to those who need their services.
Repair Quality - 5.0/5.0 -
Incredibly competent and reliable staff, always kept me informed with the progress of my repair. Body shop is truly gifted in their abilities to bring your vehicle back to new, very detail oriented and they stand by their work. If I could give them an 11 I would.
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
My Experience - 5.0/5.0 -
The entire experience was an absolute pleasure from the first time I spoke with Rachel , Anna and Nicole. The convenience of getting the rental car dropping it off getting regular updates the entire organization handling the insurance company for me made everything super easy I would strongly recommend full tilt to anyone who wants to work with an exceptionally professional auto body shop
Likely to Recommend - 5.0/5.0 -
An all around fantastic experience. I would recommend to anyone.
Repair Quality - 5.0/5.0 -
A pleasure from first contacting Full Tilt until picking up my vehicle. A very friendly and knowledgeable staff and first rate body work.
Customer Service - 5.0/5.0 -
Customer service was always there for me with any questions I had. Very friendly. All of the staff were as pleasure to work with.