Full Tilt Auto Body & Collision
In operation 18 years, 5 years at this location.
Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision facility, family owed and operated since 2008. Full Tilt has been voted Best in the Valley in Auto Body Repair, Mechanical Service and Detailing since 2013 to the present, as well as voted #1 in the same three categories in the Daily Hampshire Gazette Readers Poll in 2014 & 2015. Our customer service is unparalleled in the Pioneer Valley. Full Tilt also maintains the highest level of technology to perform repairs on the absolute newest vehicles in the industry, while performing exacting repairs on all years, makes and models. Full Tilt Auto Body & Collision puts our customers first while working with all insurance companies, and all claims, to make sure that every customer gets a safe and proper repair. We provide inexpensive loaner vehicles if needed. We set up rental for those eligible and have it on premise to ensure a seamless drop off and pick. Check our reputation, then come check us out.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Would definitely recommend. You could tell that my satisfaction was very important to them, which is pretty rare.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rachael consistently went above and beyond. Very impressed.
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Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Great customer service, I’d come back to get work done and recommend others as needed.
My Experience - 5.0/5.0 -
A strong team of professionals. They go the distance to ensure the vehicle is the same or better than before the accident. They take the time to update progress. I was stress free throughout the process. I highly recommend .
Likely to Recommend - 5.0/5.0 -
If you desire a worry free, hassle free, and aquality experience then it's Full Tilt all the way.
Repair Quality - 5.0/5.0 -
A team of talented professionals. Quality, it seems, is job one.
Customer Service - 5.0/5.0 -
The office staff is very communicative.
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Likely to Recommend - 5.0/5.0 -
Not that I wish auto repair on someone, but I have told everyone I know about Full Tilt.
Repair Quality - 5.0/5.0 -
Could not have asked for better customer service and repair. Everything was excellent from start to finish. Thank you so much for all the work you do. It did not go unnoticed and we could have not appreciated it more than we did. It’s a great team at Full Tilt
Customer Service - 5.0/5.0 -
Customer service was great. Always kept informed either by telephone call or text.
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Likely to Recommend - 5.0/5.0 -
Full Tilt does excellent auto body work, and I would absolutely recommend them based on the quality and care they put into repairs. For insurance claims, working with a preferred shop through your insurance provider may help simplify the process and reduce potential communication delays. I would love to see Full Tilt recognized as a preferred partner given the level of service they provide.
Repair Quality - 5.0/5.0 -
I’m extremely satisfied with the repair quality. Full Tilt clearly takes pride in their work, and it shows in the final result!
Customer Service - 5.0/5.0 -
I’m very satisfied with the customer service. They did a great job keeping me informed and updated every step of the way.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect customer surface, flawless work, could not have been better.
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Excellent and clear communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Thank you for arguing with insurance about everything. I appreciate your expertise and diligence. And responsiveness and tolerance for my nonstop worried calls. I will recommend full tilt 100%.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great service and great attention to detail. One complaint - the washes my car went through seem to have slightly scratched up my paint, especially compared to drop off which was immediately following a correction.
Customer Service - 4.0/5.0
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Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Project took too long and was expensive
Customer Service - 3.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great helpful customer service and great repairs. Look like new.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Thoroughly professional from start to finish. Appreciated being informed every step of the process. Was recommended to this shop and they did not disappoint.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0 -
Very likely to recommend
Repair Quality - 5.0/5.0 -
Full tilt did a great job. I will recommend to others for services
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service very nice staff
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
It looks great . Like it was never damaged