Full Tilt Auto Body & Collision
In operation 18 years, 5 years at this location.
Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision facility, family owed and operated since 2008. Full Tilt has been voted Best in the Valley in Auto Body Repair, Mechanical Service and Detailing since 2013 to the present, as well as voted #1 in the same three categories in the Daily Hampshire Gazette Readers Poll in 2014 & 2015. Our customer service is unparalleled in the Pioneer Valley. Full Tilt also maintains the highest level of technology to perform repairs on the absolute newest vehicles in the industry, while performing exacting repairs on all years, makes and models. Full Tilt Auto Body & Collision puts our customers first while working with all insurance companies, and all claims, to make sure that every customer gets a safe and proper repair. We provide inexpensive loaner vehicles if needed. We set up rental for those eligible and have it on premise to ensure a seamless drop off and pick. Check our reputation, then come check us out.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks great . Like it was never damaged
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke with was incredibly helpful and patient.
Returned Clean
My Experience - 5.0/5.0 -
Nothing to add: the entire experience was really great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I’d recommend — with the understanding it will take a long time and be expensive but also it will be whole again. If you have a newer vehicle and want it restored to new—this is a great place!
Repair Quality - 4.5/5.0 -
Looks like a perfect, good as new, repair. Took 3 weeks for what seemed like a small area and of damage—which seems like a very long time. But I’m happy with the outcome. I appreciated the text messages about where things were with the repair but it wasn’t meaningful with regard to how much longer it would be. The repair was SO expensive. Glad insurance covered it! The estimate from the adjuster was $1700 and the final total was $11,000!!!
Customer Service - 4.0/5.0 -
Helpful staff. I didn’t appreciate being asked to sign off on $5,000 possible extra work above the adjuster estimate. And so I didn’t do that. In the end, it all worked out thankfully. Everyone was friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If I know someone that gets into an unfortunate accident, I would definitely recommend them to Full Tilt. If I hated someone, I would send them to the people who took my car for a month, didn't give me updates, and didn't fully fix my car's problem
Repair Quality - 5.0/5.0 -
Great work! Super friendly staff! Very cute dogs
Customer Service - 5.0/5.0 -
I would recommend them highly!
Returned Clean
My Experience - 5.0/5.0 -
Thank you to everyone at full tilt. Every interaction I had was kind and I’m very grateful to the mechanics I didn’t get to say thank you to in person.
Likely to Recommend - 5.0/5.0 -
I can certainly confidently recommend full tilt
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Full Tilt Auto did an amazing job and kept us in the loop every step of the way.
Likely to Recommend - 5.0/5.0 -
I plan to bring another truck over when the roads clear
Repair Quality - 5.0/5.0 -
Very happy. So happy I would like to bring another truck over when the roads clear up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job as always!
Likely to Recommend - 5.0/5.0 -
I have recommended Full Tilt to family members and took extra business cards to hand out after they saw the work from my last repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied! Everyone is so kind, knowledgeable, and helpful. They keep you informed of every step of the repair process. I have full trust in all who work there. Thank you for a job expertly done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Anne was great!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Despite knowing full well how good of hands i am placing my vehicle when leaving them with Full Tilt, I am always floored by the results. Anna and Zac are delightful (as always) and their techs do unparalleled work. There is no other body shop in Massachusetts, only imitators.
Customer Service - 5.0/5.0 -
Despite knowing full well how good of hands i am placing my vehicle when leaving them with Full Tilt, I am always floored by the results. Anna and Zac are delightful (as always) and their techs do unparalleled work. There is no other body shop in Massachusetts, only imitators.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Awesome!
Customer Service - 4.5/5.0 -
Awesome!