Full Tilt Auto Body & Collision
In operation 18 years, 5 years at this location.
Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision facility, family owed and operated since 2008. Full Tilt has been voted Best in the Valley in Auto Body Repair, Mechanical Service and Detailing since 2013 to the present, as well as voted #1 in the same three categories in the Daily Hampshire Gazette Readers Poll in 2014 & 2015. Our customer service is unparalleled in the Pioneer Valley. Full Tilt also maintains the highest level of technology to perform repairs on the absolute newest vehicles in the industry, while performing exacting repairs on all years, makes and models. Full Tilt Auto Body & Collision puts our customers first while working with all insurance companies, and all claims, to make sure that every customer gets a safe and proper repair. We provide inexpensive loaner vehicles if needed. We set up rental for those eligible and have it on premise to ensure a seamless drop off and pick. Check our reputation, then come check us out.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for being so thorough and explaining the issues with our car. We will definitely be using you for service in the future. Very possibly on this car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer focused experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work is just perfect! It just looks beautiful! Thank you all very much! 👏👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is like new! Thank you Full Tilt!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Full Tilt for doing such an amazing job from start to finish. Anna and Rachel were so helpful navigating insurance and repairs. We are so grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with repairs done at Full Tilt
Customer Service - 5.0/5.0 -
Rachel and Anna were great and very helpful navigating insurance.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work! The car is like-new again. Thanks to the team, this was a worry-free and stress-free process. Thank you for handling rental car and auto insurance hassles as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Remote car starter no longer working
Customer Service - 5.0/5.0 -
All the people I spoke with during the process were very friendly and respectful
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can always count on Full Tilt to give my vehicles the best care possible. They are friendly, have great respect for their customers and their work is impeccable. You ask a question and they deliver the answer. I put my trust in Full Tilt without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing! Thank you for all your hard work. It looks better than brand new! And I want to especially thank you for having to deal with USAA's constant ongoing incompetence and blatant attempts to not do the one single thing that we pay them to do- to insure cars. Here's to hoping they all contract gonorrhea. Cheers!
My Experience - 5.0/5.0 -
Good customer service. Professional and quality repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to work with. Advocated for thorough repair with insurance company. Seamless drop off and pickup
My Experience - 5.0/5.0 -
I’m very happy with my results and will be writing a google review today.
My Experience - 5.0/5.0 -
Tell Zack to get back to work stop going to the gym so much!!! Front desk are very helpful and are on top of everything. Staff in the back are the best keep up the great job you all do!!
My Experience - 5.0/5.0 -
Everything was amazing best body shop around great office staff going back
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm extremely satisfied with the customer experience, very friendly staff,and the few times I needed to call,didn't have to go through long process to get a hold of someone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, very friendly staff,kept u in the loop with the process, highly recommend to have your vehicle service through them,did amazing body work!